MashableReviews of mashable.com

I placed an order on 12/6 with an expected delivery date of 12/14-12/21. Perfect for Christmas right? On 12/17 I received an email saying my order shipped with a new expected delivery of 12/18-12/26. On 12/23 I emailed customer service complaining because I bought a product as a Christmas gift and it still had not arrived. When I track the shipment with the tracking number provided, there is no information and it says USPS is still waiting for the package. It is now 1/2/2020 and I still do not have a package. I also cannot get an email back from customer service. I really wish I had read these reviews before I purchased! Now I have no item and I have lost the money that I spent. I am very unhappy with this service!

I ordered a product on December 9th. It is now December 30th and I still haven’t received anything. The company blames a delay in customs but I don’t believe them. They offer a $5 credit but that’s completely useless. I want a refund and can’t get one. Company is a bunch of crooks and customer service is terrible

Curriculum was inaccurate, I don't think anyone had QC'd it. The staff just kept asking me to send them the incorrect information. Seriously, you are not paying me to BETA test this curriculum. I paid you.

Mashable Shop is a scam. I ordered a coffee maker from the site. It shipped quickly but when i received the product it didn't work at all. The coffee maker wouldn't turn on and made no noise. I emailed customer service they asked for pictures which i sent of a perfectly fine looking coffee maker (pointless) except for the fact it doesn't turn on. I never heard from the customer service department again. I submitted another email via their website which i did not get any reply from. Two lessons I learned buy appliances on a credit card and stick to sites like amazon.

By far the worst customer service. still have not received my item because they messed up the address, it was sent back to them and after multiple emails still nothing - they just have an auto bot responder. do not buy from this company.

I have bought two things from Mashable. The first did not work as described. The second did not describe that it only worked on iOs devices (which I do not have). In both cases, there was "no way to refund the money," the second by contractual agreement...not clearly disclosed before my purchase. More upfront information. I am seriously thinking about removing mashable.com from my feed so I don't get sucked in two years from now after I have forgotten these experiences.

I purchased a little robotic kit to build with my kids. I knew I could find the product on Amazon, but thought I would support someone else with my purchase. Never again for Mashable. After a week and a half of waiting, the tracking number still isn’t even valid. I have reached out in hope that the product will eventually show up, but at this point I’m not overly confident it will. Reading their help articles, they say that because their products are “heavily discounted”, they may take 3 weeks or more to be delivered! I never would have purchased had I known that. The delay might be acceptable to some if their first premise was accurate, but I paid $30 more on Mashable than I would have on Amazon. Read the fine print, beware!

Did not get item. Did not get shipping notice. However was billed immedistely. Sent notice to my credit card. This was over 2 weeks sfter order. Do not buy from them, this is s scam