cedric M.
Just a scam as everybody else
Just a scam as everybody else, from the shop to the support it is all a scam. Steer away from this site.
Mashable is a global, multi-platform media and entertainment company.
Mashable (mashable.com) has 118 customer reviews on Five Star Index, with an average rating of 1.3 out of 5.
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118 approved reviews, newest moderated first
cedric M.
Just a scam as everybody else, from the shop to the support it is all a scam. Steer away from this site.
Andy
DO NOT BUY FROM THEM...IT'S A SCAM! I ordered a product from them 3 weeks ago and it still hasn't left the country of origin. They claim that it was shipped 2 weeks ago, but it hasn't moved since. I inquired with customer service and they just deferred the blame to someone else stating that they cannot control their vendors and are not responsible for the shipment. Of course they have no problem taking my money right away, but won't give me the product I ordered. Spread the word....it's purely a scam!
brian O.
Mashable is a scam shop site. Do not buy from this site. You will regret it, like me. I bought an electric toothbrush from them. When I tried to return, Mashable sent me an email saying that it was the final sale so can't return it. There was no mention of the item being the final sale when I checked out. Do not buy from them. It was the worst shopping experience I had.
James
Worst experience with a company ever! They make no mention that their product only works on a desktop, so the product is completely unusable for me. I will be getting outside help, as they refuse to provide me with a refund. Do not buy for this site ever, complete ripoff that has no standards of business, just want to take money for nothing. Customer support is a waste of time, and refuses to acknowledge the outright lies they use to sell their products. Never again.
Dennis P.
I bought a drawing package and have had very bad luck with support. I never received it but I did have the order number. The support person answers me with statements like you may want to try anither operating system and please send me a sxreen shot of your error. Totally irrelavant to the problem of not getting my product. I wonder if support may be a robot that sends answers based on key words?
Leslie
Not only do the things they advertise either not work, or not come as advertised, but it takes two to three WEEKS for them to answer a customer service query, in which time, OF COURSE the warranty runs out. They're not rude; they're over the top perky when they tell you that you've just been screwed. OMG, what a major SCAM! Wish I could leave 0 stars, because leaving one suggest I have had a 20% positive experience. I have not.
Leslie G.
This clearinghouse has some of the coolest gagets out there, but I will never buy another thing from their shop. One of the items I bought doesn't work, another doesn't work as promised and they blame it on an "app running in the foreground" although (in my mind) that's actually something I would have thought this item would be FOR, and the third didn't come with the stuff it appeared to on the site. The first issue is actually my THIRD, and I'm tired of running around with them, so I doubt I'll do anything about it. The second - I'm still trying to get some joy about returning it. The third I had to go to the manufacturer and buy the "missing" part (that one was a small print error on my part, but when EVERY picture displays the "accessory", you kind of expect it to come with the accessory!) This shop is a clearinghouse, so I will still come here to look, to get ideas, but I will NEVER buy from them again. I'll find the thing I want then go elsewhere to buy it. I've often found things I like here sold for the same or in some cases less, elsewhere...
Carly
DO NOT EVER purchase anything from this company- they are a SCAM. I purchased 2 Saberlight lighters from them for $30 each- both broke within 1 month & they refuse to refund me. They write fake articles on their products that are untrue- BEWARE- NEVER PURCHASE FROM THIS COMPANY