Robert
buyer beware
buyer beware! this company does not accept returns. I placed an order and realized it is not the right part. Box is not opened and it can't be returned. never dealt with a company that doesn't take returns
Response from MartExplore.comJul 31, 2025
We're sorry to hear about your experience and understand your frustration. Our return policy, which is presented during checkout and must be accepted before placing an order, clearly states that we are only able to accept returns for incorrect or defective items. We know this may be different from other retailers, but it's part of how we’re able to keep our prices highly competitive. We regret that this purchase didn’t work out as expected. If you have any questions, please don’t hesitate to reach out to us.