MartExplore.comReviews of martexplore.com

When my trashcan was delivered, it was left on the front porch with no box. Given the fact that it was stainless steel, it was damaged. I cannot say enough positive things about MartExplore’s handling this situation. Their customer service, professionalism, and responsiveness was top-notch. Even given the problem with their shipper, I will definitely order from them again.

A few days after ordering, I emailed customer service for a status update. I didn't get an immediate reply, but a couple of days later, I received a shipping confirmation. I was initially worried because no tracking number was provided, but the item actually arrived earlier than expected! It was brand new and factory-sealed, just as described. All's well that ends well. I got a fantastic item at a fantastic price. I would recommend MartExplore.com.

Excellent pricing on printer and very good response to email inquiry but not to phone support. My order and tracking never appeared on website or by email link. Website is clunky.

My experience with MARTExplore was a little shaky at first and a a little shady, order did not go out as planned, but they have great communication they get back to you within 12 to 24 hours after you email them. I thought this company was a scam. They prove me wrong after seeing the product that I order It was amazing brand new right from the warehouse of Williams Sonoma. Only glitch they didn’thave is my name was not on the tracking order. I came still track it with the tracking number but that’s OK I was still able to track the the order. When the order came, I was very surprised how nice the product pack. William Sonoma did amazing job packing and shipping this order once they got the shipping label and tracking number right? I received my order in three daysI Will I ordered from.MartExplore again yes but I think I’ll have a little bit more patient plus I got a better deal than what I would’ve got from Amazon. Thank you from James.

Interesting positive experience. Saved 20% over other providers for this item, set of pots. Never received shipping notification or tracking info until after the item had arrived, total time less than one week, no issues. Excellent

I didnt read reviews about the company until just after purchasing & I became a bit concerned, but too late already committed. Although I didnt get an immediate confirmation, the email came through the next day. It stated the item would be delivered in 8 days, and it arrived on time. So with my experience, all went well! Price was below competitors & arrived in great new condition. Very happy overall.

There was some issue with my order, but over all the service, price, and quality were good.