David U.
Priced two different times
Priced two different times, got told 2 diffetent things. It is not a goid as i expected.
Response from Marks Mattress OutletJan 16, 2018
David, thank you for the review. Our goal is to satisfy 100% of our customers 100% of the time. Based on the review, there is something we apparently missed. We would like to have a chance to get that 5-star rating. Please let us know how we can help you. As far as any pricing differences go, we frequently run specials on one or more mattresses, adjustable bases or accessories. If one of those promotions was in effect, that could have resulted in a difference. From time to time, a local store may have special pricing for floor models or overstocks that could also result in different pricing being given at different times. That notwithstanding, our hope is that you have an unqualified positive experience with the quality and fit of our products and our service delivery. Please contact us at [email protected] to share specifics of your experience and to allow us to look deeper into how we can improve it. And hopefully, we can replace this 3-star review with a 5-star rating. Thanks!