MarkethairextensionReviews of markethairextension.com

I have to say the quality of the hair was nothing like what I received from Tina´s. I did reach out to them as I received both extensions yesterday and requested a refund. I received the following and now taking action, as I never heard of deducting restocking fee,(im paying for employee salary) handling fee and shipping fee, even though this is being sent registered, 2 items that cost over 100 euros. and now they refuse to refund me. Dear Marion: Our refund is guaranteed, according to our return policy, you bear the return postage and after we receive the hair, we will check if the hair was used, then we will refund you after deducting restocking fee, handling fee and shipping fee. If the hair has been used, we can't return payment to you. To be honest, it is not cost-effective to you Our hair is 100% human hair, you can try to use them. Are you satisfied that I help you apply for 5% of the amount of your order as a compensation for you to keep the hair extensions? Thank you Sincerely Vicky CSR Department The Markethairextension Team Instagram: Markethairextension Dear Vicky, Your below email was an excuse on every way not to refund 130 euros which is a disgrace, you should not be allowed to ship to Europe. The below states 10% refund, I will take 10%. Thank you Marion. Wed, 5 Jul at 02:37 Dear Marion: Very sorry for the delayed response. Our refund is guaranteed, according to our return policy, you bear the return postage and after we receive the hair, we will check if the hair was used, then we will refund you after deducting restocking fee, handling fee and shipping fee. If the hair has been used, we can't return payment to you. But we do not suggest you return them back, as you know the delivery company is very busy, there are a large number of orders that need to be shipped everyday. Many parcels need to be checked in the custom, so many parcels are stuck there for days, some even missing. It happens every year at this busy time. Are you satisfied that I help you apply for 10% of the amount of your order as a compensation for you to keep the hair extensions? If you insist that you need to return the parcel, please don't worry, I will help you apply for it. Thank you Sincerely Vicky

I have been buying your hair for years and love it.

Not good. My order was paid with 20 euro for express delivery. 8 days later the delivery company is still updating tracking several times with no delivery attempt made from FedEx. Not only that the order they sent is not even what I ordered. Not the best I have ordered in the past and this will be the last time I do.

Do. It buy from here. I ordered hair for express shipping for my wedding to find out it will not be here for 2 weeks when I contacted customer service I was told I would be compensated and would be emailed I have received neither and will be returning the hair when it does eventually show up. The customer service team just ignore and stop answering the live chat BAD SERVICE

Bought my extensions here about 3-4 years ago still in great condition. I recently bleached my hair and got another set from this website so excited to get them in! I definitely recommend this site to all my friends. Prices and quality beat everyone else!

Crazy deal for some flex I tip extensions. I was almost baffled by the wholesale pricing. Will definitely buy again.

Absolutely gorgeous hair, very fast shipping! Have brought a lot of hair extensions from this site. Highly recommend

I received faulty extensions with a black line through them under the tie. Also, they were supposed to be ash brown but arrived a dark copper red brown. It has been a nightmare dealing with this company. They will not take responsibility. I was told to dye them and fix it myself!! I asked to return them for a refund but they refused. After countless emails they finally agreed to replace them. Their response and communication to emails is shocking and I've waited days for them to get back to me. I finally got the return address out of them, which was China. I had to send them back and it was agreed that I would receive light brown replacement extensions. They email me photos of the colour and I confirm that "yes" that is the colour I would like. They arrived exactly the same colour as the original extensions!! A dark copper red brown!! I sent them photos of the extensions I received which are clearly nothing like the photo of what I was expecting. After more correspondence and resistance on their part (even though the proof is there in the photos) they refused to let me return them. Until they saw this review, then they agreed but I would have to pay for shipping to send them from Australia to China for the 2nd time!! They will not acknowledge that they sent me the wrong colour and expect me to cover the cost to send them back to China. This has gone on for 2 months. The worst, ignorant customer service I have ever experienced and low quality extensions.