Marcus StoreReviews of marcus-store.com

Once you product arrives they don’t care about the customer. Return shipping is worth more than the product. They want you to pay for it. Ridiculous. Wouldn’t buy a thing from them again.

Never again. I've never worked with a company that it is impossible to speak with anyone. Their 800 phone line recording says: "we always return your call." - not! Ad states you'll receive your order in less than a week. 3 weeks later, still no jacket I left a message threatening to cancel with the credit card company, which I did. Another week later the jacket shows up. No way it fits me. The card company reversed and added the jacket charge of $74 back on, which is fair. But it's impossible to refund the jacket now. If you want to face a giant hassle and order from a company you can't contact by phone, this company is for you.

The zipper does not work! I want another jacket

Google the address listed on their website. It's an empty lot in Queens, New York. That's all you need to know. They are a Chinese outfit with no USA presence or real customer service. I bought the Harrington jacket from them and it was junk.

I have requested several times instructions on how to return my jacket for a full return and have not gotten any information provided to me for the reurn. Order # WAM53286. Chris Johnson 1812 Castle Ct. Flower Mound, TX. 75028 1-214-284-7290 Please text or email me instructions to return the jacket for a full return. Jacket is to small.

I totally concur with the one star raters. I ordered an XL and the jacket even though it was labeled XL, I believe it was a small. I tried to return the jacket, but ran out of time. Besides, it would have cost me more in money and time to return the jacket. I will never buy anything from this company again.

Your delivery is awful. I still don’t have my jacket and I will never order anything from Marcus again

The jacket wasn't as I expected. I don't like the color and the fabric. Overall I don't like it. I would like to get refund please.