Marcus StoreReviews of marcus-store.com

The jacket is what they advertised and very good communication.

Love the jacket! Company checks to make sure everything arrived and that the item is what you ordered. Thank you!

I am a 79 year old senior planning a last memorable travel experience. My partner and I have booked for 45 days of cruising Eastern European rivers and ocean. Clothing to cope with much warmer climates is essential, yet also having additional layers for the transit and latitude variations is also necessary. I logged into Marcus-Stores New York. In my enthusiasm and impatience I didn’t allow for communication time lag between business hours in New York and New Zealand. Nor did I consider that staff do not work 24/7! The result was that I duplicated an order thinking that my first chosen items had got lost in processing. I had also added a couple of additional items to the later order. Marcus &Co processed both orders and debited my credit card for each. It is fortunate that the Sales Executive David ‘N’ had communicated several times and we built a series of healthy communications. The immediate thought was ‘Is this a Scam!’ Without a named sales contact I would have been stressed out for days. Happy result. Yesterday I received: Delivery of the first order Full refund of duplicated order. Summary: Marcus’ has an interesting range of fashionable, value for money casual wear. Good fabrics, well priced, value for money paid. Shoppers are given online sizing guides for USA, Europe and UK markets. There is also a recommendation that you provide your personal measurements. This makes you know your current sizing to compare against charts before you order. It also helps if you receive a wrong size and wish to return the product. In summary: I found Marcus-Stores of New York To have a great range of menswear To be competitively priced To offer great specials at discounted prices To have person to person contact To be honourable and trustworthy if you have a problem. I would definitely shop again. Well done Marcus -Stores, and the sales contact David ‘N’ Warwick of Northland, New Zealand A satisfied Senior

Great product for a very reasonable price. Excellent style & fabric of the jacket I ordered not some cheap unnatural fabric that is illfiting. The fact that it comes from CN could be the tracking issue for some but I'm completely happy particularly if I'm not purchasing from a US made product it's from Canada ! Our nearest & dearest friend!

Good styles, well made, and the price is right. Be careful, though, and follow their sizing guidelines closely. They are very helpful when you have questions.

I had a very good experience with Marcus Store. The website was easy to use and the team was great about checking in to make sure I had selected the right size of jacket. Delivery was speedy. The jackets I ordered fit perfectly and the quality is superb.

The Marcus-store customer service is the best I've ever encountered on-line shopping! We ordered a Harry Stone Jacket and received the wrong jacket. After contacting them, David was assigned to our account and was very professional and prompt in answering our questions and concerns. Two weeks later we received the correct jacket at no cost to us. David kept in contact until we received the new jacket. The quality of the jacket is excellent and it fits perfectly! We will definitely order from the Marcus-store again!

Fantastic product, jacket, for a reasonable price. Great company to do business with. Highly recommended !