Maple Prime Reviews | Read Customer Reviews of mapleprime.com

Maple Prime Reviews | Read Customer Reviews of mapleprime.com

Maple Prime reviews

230 approved reviews, newest moderated first

Isaiah
Jan 24, 2026
Good products just a lil iffy on orders
Good products just a lil iffy on orders
Response from Maple PrimeJan 27, 2026
Thanks for your feedback! We’re happy you enjoy our products and are always working to make ordering easier.
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Alexander G.
Jan 22, 2026
These people suck at shipping
These people suck at shipping. It’s been 11 days since I paid for express shipping and the items I ordered are still sitting in their warehouse somewhere
Response from Maple PrimeFeb 6, 2026
We’re truly sorry for the frustration this situation has caused and understand how disappointing this experience must have been. We apologize if our shipping expectations were not communicated clearly. Expedited shipping affects the delivery transit time only (reducing it from our standard 5–8 business days to approximately 2–3 business days once shipped), but it does not change the item processing time prior to shipment. We understand how this can be confusing, and we’re sorry for any misunderstanding. We have already reached out to you directly to review this situation, explain the delay, and offer compensation, as we genuinely want to make this right for you. Your experience matters to us, and we never want a customer to feel overlooked or misinformed. Please feel free to reply to our emails at any time so we can continue assisting you and find a resolution that works for you. We truly care about our customers and are committed to providing better service. — Maple Prime Support Team
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Juan S.
Jan 14, 2026
The Product Is Amazing
The Product Is Amazing, But What I Didnt Like Is That I Paid For Something And It Took Forever To Get Here
Response from Maple PrimeJan 19, 2026
Thank you for your feedback, and we’re really glad to hear you loved the product! We’re truly sorry about the long delivery time and understand how frustrating that can be. Shipping delays can sometimes happen with carriers, especially during busy periods, but we know that doesn’t make the wait any easier. We appreciate your patience and your support, and we hope to provide you with a faster and smoother experience next time.
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Rebeca C.
Jan 12, 2026
The perfume is as expected at a very…
The perfume is as expected at a very good price
Response from Maple PrimeJan 19, 2026
Thank you for your kind review! We’re glad the perfume was exactly as expected and offered at a great value. We look forward to serving you again.
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Gustavo G.
Jan 12, 2026
The cologne was authentic
The cologne was authentic, delivery was ok 9 days during christmas time
Response from Maple PrimeJan 19, 2026
We really appreciate you sharing your experience! We’re happy everything arrived safely and within a reasonable time during Christmas. Thank you for choosing us!
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D J.
Jan 11, 2026
Lots of top sellers at Great prices
Lots of top sellers at Great prices
Response from Maple PrimeJan 19, 2026
We truly appreciate your feedback! We’re happy you enjoyed the selection and pricing, and we look forward to serving you again soon.
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BonLee K.
Jan 10, 2026
Not the scent I thought it was
I dont recall it smelling anything like what I smelled on the person that was wearing it & he told me this was the name of the fragrance.. Its tolerable but the scent I was smelling on him was more of a amber musk .. IDK..ill see him & let him sample this.. who knows my chemistry is different then his.. Overall I had a great experience with this company... Im sure I will re-order again.. Reason I like places that offer samples
Response from Maple PrimeJan 19, 2026
Thank you so much for sharing your experience and for your kind words about our company — we truly appreciate it! Fragrances can definitely smell different from person to person due to individual skin chemistry, so your point about trying it on him again makes total sense. We’re really glad to hear you still had a great overall experience with us, and we truly appreciate your openness and understanding. If you ever have questions or would like recommendations or samples to help find the perfect match, our team is always happy to help. We look forward to serving you again!
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Catherine
Jan 8, 2026
So happy about my purchase
So happy about my purchase. I've been looking for this perfume over a year and to finally find it at a fair price is unbelievable. I'll be coming back for more.
Response from Maple PrimeJan 9, 2026
We’re thrilled you found the perfume you’ve been searching for! Thank you for your kind words. We can’t wait to have you back for more.
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