customer
Very professional service
Very professional service. Quick and easy implementation.
Response from MAP CommunicationsMar 7, 2024
Thank you for choosing us!

We are an employee-owned, US-based provider of 24 hour telephone answering services, virtual receptionist services, and customized call center solutions. Businesses large and small in many different industries across North America trust MAP to professionally handle their phone calls and provide stellar customer interactions. We have been dedicated to call center excellence since 1990, and we operate on proprietary call handling technology so that we can create customized phone answering service plans for each client. Our virtual receptionist services are available 24/7/365 to ensure callers always have a friendly, helpful representative to speak with. As an employee-owned company, our success is directly related to the success of our clients, which is why we are 100% committed to the customer service experience.Get a Free TrialRequest InformationLearn About Our Services
MAP Communications (mapcommunications.com) has 91 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Sales & Marketing · Lanexa, Virginia
Excellent

Sales & Marketing · Glen Allen, Virginia
Excellent

Sales & Marketing · Arington, Virginia
Excellent

Sales & Marketing · Leesburg, Virginia
Excellent
Showing 73 reviews with 5 stars · Clear filters
customer
Very professional service. Quick and easy implementation.
Response from MAP CommunicationsMar 7, 2024
Thank you for choosing us!
Anchor Realty G.
Excellent service, quick customer service communication and response, MAP Communications is AWESOME!
Response from MAP CommunicationsSep 15, 2021
Wow! We truly appreciate your kind words and partnership.
Craig S.
We have have great result on reduction of call-outs, and when we do have a call-out the notifications are very helpful for our work schedule planning.
Response from MAP CommunicationsAug 12, 2021
Thanks a bunch, Craig, for taking the time to post about your experience with MAP. Please let us know if there is anything else we can do for you!
Roxanne T.
I have worked with MAP and Tracy for a few years and I think they do a great job!
Response from MAP CommunicationsAug 12, 2021
Thank you Roxanne, we all really appreciate your kind words! Thank you for trusting our answering service team to handle your calls.
Shauntak J.
Excellent resource to use for your business. You will not have to worry about calls falling through the gaps!
Response from MAP CommunicationsAug 12, 2021
Thank you so much for your review, Shauntak! We're very glad to hear our answering service has been a great solution for handling all of your calls.
RAYMOND D.
The folks at MAP have the rare ability to be both professional and friendly. Calls are answered promptly and messages accurately relayed via text and email.
Response from MAP CommunicationsAug 4, 2021
Thank you Raymond, we really appreciate your positive words! Thank you for trusting our answering service team to handle your calls.
Jonathan L.
Excellent Customer Service & good pricing for our services used. Highly recommend to others!
Response from MAP CommunicationsJul 30, 2021
Thank you for taking the time to leave this review, Jonathan! We are so glad you are happy with our answering services. If there is ever anything else we can do for you, we would welcome the opportunity!
RUTH M.
We are extremely please with MAP communications and have had zero issues.
Response from MAP CommunicationsJul 28, 2021
Thank you, Ruth! We appreciate the opportunity to work with your company. If there ever is anything we can do for you, we are happy to help!