ManyChatReviews of manychat.com

Sooo good! It's so helpful for my business. I saved my VA's time having to get back to the people in my DMs one by one, so she can focus on other tasks that help my business. But I wish there was an automation that sends a message to my new followers, even if there is no prior contact yet... There are also quite a number of things I'm not happy with--restrictions like not being able to send a more dynamic message as a "Send to Comment Reply" and the issue of when the messages get triggered for no reason...

I have been using Manychat for our agency for 5 years and am very happy with everything we can deliver for our clients on all platforms. As an agency we get excellent customer service with an instant live chat function so we can solve issues immediately.

Amazing Service It's a programme i don't know where i'd be without!

difficult to get help via your customer service (only bots). I had to you tube many tutorials to understand how to work with it.

They've thought of everything. After using manychat, using any other similar software is a painful experience. I use it for Telegram and Instagram for a lot of purposes. We've created sophisticated automations thanks to the vast options manychat gives us and I think 99% of people using manychat are just using 5%< of it's potential!

So difficult to navigate. They assume it's obvious but it's really not. Too many options are shown but what they actually do and getting it to do what you want is SO HARD. basically need to hire professional help if you want anything beyond the basics.

1. The automations are great when they work. I’m experiencing issues with buttons not working in messages which means I need to manually intervene. 2. Training videos are out of date ajd have been promised to be updated for several months yet still waiting. 3. Customer service takes on average a week to get a reply. There is no live chat function and generally the support is lacking and a real problem they need to address.

Una buena herramienta para automatización de mensajes, generación de lead. Aunque echo en falta un tutorial (o al menos no he sabido encontrarlo) para su uso más allá de generar un mensaje cuándo alguien responde "x" en instagram. Me gustaría aprender cómo segmentaras los contactos, que significa conversaciones abiertas versus cerrasas, etc... es decir, un tutorial o entrenamiento para aprender todas las funciones de Manychat. A veces, aún estando en versión PRO, la automatización falla.