ManyChatReviews of manychat.com

Pretends to be free, then popup a paywall for 44$/mo after all integrations and creating the bot.

I had a very frustrating experience using ManyChat. The interface did not properly connect to either Instagram or Facebook, which made it impossible to set up the automation I needed. Support was extremely slow — responses took around 24 hours, and communication was email only. There was no real-time help when issues came up. The live chat on the website never worked either, so there was no way to get immediate assistance when things broke or failed to connect. Overall, the platform caused more delays than solutions. If you’re looking for something reliable and easy to connect to your social accounts, I’d recommend skipping the frustration and going with a different provider.

I attempted to subscribe to Manychat’s Essentials plan for $348. The checkout showed three unsuccessful payment attempts (two debit, one AMEX), yet I was still charged $534.98 and $741.01. This indicates a checkout or billing system fault, not an intentional plan upgrade on my end. I contacted support immediately and provided full details, including timestamps and invoices. Three days later, I still have no confirmation of a refund, no clarity on which account was charged, and no response to my follow-ups. Charging customers after failed payments and then not responding to urgent billing issues is unacceptable. I am still waiting for: • A full refund • Confirmation of the charged account • A clear refund timeframe I will update this review if the issue is resolved.

I love how we are able to take control of our Magazine page. Now comment, questions, key words, become inquiries. This allows us to sift through on lookers and serious business.

Follow to dm functionality doesnt work, no support and no answers, yet they have no problem charging their customers still.

I think it’s such a useful tool in managing your online business. However , I noticed that sometimes the replies to comments have not been sent, which is a bit frustrating.It happens very rarely tho. Overall very satisfied with using manychat.

I am extremely disappointed with ManyChat’s billing practices. I disabled all my subscriptions more than a month ago, yet they are still charging my card. My account (fb4062005) is clearly showing as inactive or cancelled, but the money keeps being taken from my account.

Manychat es genial, fabulosa, te ahorra un montón de tiempo y te mantienes informada constantemente. Lo recomiendo al 1000% y siempre está innovando.