Mango PowerReviews of mangopower.com

Professionalism, knowledge and Great Customer Service provided by Ms Vevina was wonderful. She did on line trouble shooting on my device, in no time I returned my device and had the new replacement delivered to my home!! Thank You Vevina for all the help and immediate resolution! Very much Appreciated.

There were 2 sets of install configurations, I (we) didn't realize the set explaining the connect in parallel then series was the correct one. Not the connect all in series didn't work. And the pictorial diagram I feel didn't explain the setup accurately, what looked like 2 'Y' connectors looked like a center hub with wires and plugs to connect the cables in series. Should of had the pictures of the 'Y' connectors in place of the drawing. Now correctly connected, we're only getting almost 550 Watts of input power, are we supposed to be getting a higher input? we haven't built the 2x4 stands yet, could that also be a factor in why we aren't reaching peak wattage? the solar panels do 'dip' a little, so they need the 'backbone' support to lay flat for optimal photo voltaic reception.

I called Mango customer support first. They took my order number, email address, and phone number - and said they would verify my purchase and get back with me via email. My units had come without the power cords to plug into the wall outlet - to charge as needed. Customer service came through. They got the cords to me. I’m very happy about that. They were also good at communicating via email.

Prompt and Courteous Customer Service!! Thanks Guys.

Very difficult to set up a purchase with payment options. Seems like the company would be able to take time like Veterinary clinics do with Care Credit to help the customer purchase the product without a run around. The CSR was pleasant but had no option for helping me. Still want to purchase the product.

Chris not only helped, but continued to follow up to insure my issue was corrected.

I have 22 of your Mango panels and (2) Mango E units. I still don't have a direct answer of how to hook them up to get the max solar power to the Mango E. I'm getting contradictions so I cannot hook up my units until I get correct answers. See last email below.... Chris, Thank you for you response. I was recommend in the emails below that I could use the following: For a 3kW system with 200W panels: - Use a 3S5P (3 series, 5 parallel) configuration: Connect three panels in series, then connect five sets of these series groups in parallel. 3x18.75 Volts = 56.25 Volts which is below the 60 volts required to enable solar charging 5x10.4 Amps = 52 Amps… way over the 30 you mentioned below. I have 24 of your 200 watt panels and just trying to figure out the max number and configuration I can hook to a Mango E without hurting it. Thanks, Charles

Professional, knowledgeable staff, David resolved my issue quickly. I had an issue with a firmware update, my internet connection was the issue, once resolved, the firmware updated quickly.