Tanya J.
Best gift for your guy
Best gift for your guy

Inspired by the soul of Miami, MANIQUE is a jewelry brand that embodies the vibrant energy and culture of this iconic city.from casual to formal, making heads turn wherever you go.
MANIQUE (man-ique.com) has 519 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Tanya J.
Best gift for your guy
Carmen E.
i ordered jewelry for $140 online. i received the product and was unhappy with the quality. i contacted them by email and they offered a return with a return label. i packaged the order up exactly as it came to me. i shipped it back and sent a follow up email a few days later. they said they received the items and were inspecting them. i didnt hear back so i followed up. they said they werent going to refund the money because the items had to be disposed. i emailed them saying that did not make sense because they were never worn. they then said they never received the items so they couldnt process a return. so now I have no product, am still out the $140. the tracking information shows it was delivered to them. there is no phone number to call and when i tried to leave a review on their website, it goes to the business to approve so i doubt it will ever be posted. Their response to this is absolutely not true! They were returned in the exact condition they arrived in. And the proof that you mention has not been provided to me by email, Instagram or this review response. Instead of “throwing the items away”, they should have been returned back to us. There is no mention of them throwing items away if they don’t accept the return. It’s an awful business practice to leave consumers without a product and without their money.
Response from MANIQUEMay 23, 2020
Hi Carmen, it is not fair not to use the right chronology. You wanted to return all the products and a return label was created so you can ship all of the items at our cost. The first response after your shipping was that the return has arrived but it is in line, waiting to be inspected. We asked you to follow up within a week if you are not automatically refunded so we can check if there was any problem. When you sent a follow-up email, checking determined that all of the items were not properly package and all of them had to be disposed of (and we have an official document to prove it). We did not claim after that that it's not received, the second reply was just like the previous one, that items had to be disposed off because of improper packaging. We are a well-established business and we're proud of so many satisfied customers and our refund policy (https://man-ique.com/pages/refund-policy) exists because we know that there is a possibility that not everyone will like our items and so we can provide quality guidelines to have our items returned and money refunded. We live in a tough times and we respect everyone's hard-earned money but there is also our side of the story. It is not fair to pay the shipping, pay the return of the items just to see those products disposed off & having to refund on top of it. Such behavior can push someone out of the business. We are sorry for this situation but we are certain that we've done everything properly during the process. Best Regards, Man-Ique Team
Latoya B.
Love the bracelet set and design. I took one star off because the strings are longer than I expected especially if you have a small wrist. Solid quality
Mondee C.
Great products!!
Andre A.
Love my bracelets they are the best pieces I have bought so far
Juni R.
Truly recommended looking forward to keep on doing business
Mesha
Excellent and fast customer service even gave me an extra 10% discount due to my item being out of stock and delayed .. Not to mention my boyfriend absolutely loves the item and wants more so i will defenitly be purchasing again real soon!
Carter D.
Nice and quick shipping