MANIQUEInspired by the soul of Miami, MANIQUE is a jewelry brand that embodies the vibrant energy and culture of this iconic city.from casual to formal, making heads turn wherever you go.
MANIQUE (man-ique.com) has 519 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Sherrie G.
Not a good company to do business with. I placed an order on 12/19/25 with shipping said to be within 3-5 business days. I received a confirmation email saying that my order was received but I haven’t received anything since. I have been on their website chat attempting to receive a status update. No response. I sent e-mails to support on 12/30, 1/4, & 1/19 requesting a status update. No response. I want my product I ordered or my money back.
P J.
TRASH!!! i ordered a bracelet and chain and they both broke the first time they were worn. i was told I would receive a replacement and haven’t! This was since June! Don’t waste your time or money!
Vani A.
This company is a SCAM! BEWARE!! If you need to return or exchange your product they will SCAM you out of your money!!! I bought a trio bracelet for my husband for Christmas. It fit too large so I wanted to exchange it for a smaller size. They sent me the return label and I sent back the bracelets in the original box I had received them. After many weeks of emails back and forth asking about the status of my exchange, the customer service rep named MILOS, informed me that I had sent them an EMPTY BOX!! I responded requesting to please investigate further, as I most definitely had NOT sent an empty box back. MILOS never responded to my emails again. So now I am out of the bracelets AND my money. They are SCAMMERS, please do not buy from this CROOKED company!!
Jay
I’ve ordered from them on 3 different occasions and I’ve never had any issues until the last time I ordered which was on 12/5/22. I placed this order and shipping wasn’t delayed or anything. I received the item when they said I would. The only issue is that when I got the item, it was hanging out of the cardboard box used to ship it in. It was not placed directly into the black man-ique pouch so it’s possible it could have fallen out during delivery. My only suggestion is to have the item(s) placed directly into the pouch so that there’s no risk of the item falling out or greater risk of the item becoming damaged during shipping and delivery.
Lu K.
The size charts measurements were waaaay off... medium is supposed to be 7.5-8" but in reality it was 9" long...
Pumanft P.
Scam!!! I ordered 3 weeks ago and never got a tracking number or the products i ordered Spend $200 on bracelets Terrible service
Response from MANIQUEMay 15, 2022
Hi Anonymous reviewer, I see your review is from Australia. Therefore, I have posted all of our Australia orders from this year with values and dates (only customer names are hidden to protect their privacy). There is no order within several weeks from now with a $200 value and all Australia orders from this year are shipped out. There is no message in all of our social media inboxes or support email about this issue so we will flag this as a malicious claim. If you think we are wrong, please post more details here or email us at [email protected] Proof link below https://pasteboard.co/dEwm9VxJQlfL.png
Joe M.
...... in response to your comments, first of all it's been 5 months since I first started contacting you and you respond now? Second of all you probably left more than 20 emails and all of them were to not resolve the problem, they were all emails trying to sell me more of your tacky jewelry with 5 and 10% coupons. So you can disagree all you want but I'm still stuck with the bracelet that I tried to return. ...... They are absolutely horrible. They take your money, never get back to you with any answers if you try contacting them which is virtually impossible. There is no phone number to reach them, when you email them you never hear back, the only thing you ever hear is more sales emails trying to sell you things from their ugly and tacky ass jewelry. Return something??? Forget about it. You have a better chance of seeing God. Very disappointed in them
Response from MANIQUEMay 15, 2022
Hi Joe, we just have to disagree and mark this claim as untrue. I have attached photos as proof that since sending you initial return instructions, we have sent a follow-up and sent more than 20 emails after that, sometimes in batches so you can clearly see them and not miss them. Anyone can open the link, you as well, and see how many and what type of emails were sent. https://pasteboard.co/6qiaUz8SpFYV.jpg UPDATE: Those claims are simply not true. The link with screenshots can be opened. 24th of December - 1st return instructions sent 3rd of January - 1st follow-up and a reply to different email notifying about the return instructions and email 4th of January - sending proof to the customer 6th of January - sending another proof 6th of January - intentionally sending a batch of 10 same emails with return instructions so we can be sure that the customer sees them
Grae R.
We purchased a necklace which broke within the first 2 weeks. I was disappointed when no one responded to my first email to customer service, but when I tried again about a month later I got an immediate response. I sent them some pictures of the broken clasp, and they sent me a new necklace right away. Very pleased with this final transaction, even if it took a bit to get there. Hopefully the new knecklace clasp will hold!
