(MALIN+GOETZ) apothecary and lab featuring face, body, and hair products made with natural ingredients for Women and Men. Founded and made in New York.
Malin+Goetz (malinandgoetz.com) has 44 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
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Excellent
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Cosmetics & Makeup · Brooklyn, New York
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44 approved reviews, newest moderated first
Lana H.
This message is for anyone who thinks M&G is a “clean”, “safe” brand. They use propylene glycol which is a cancerous substance. They use the “safe” amount of this chemical and misrepresent their brand as natural and safe. Disappointing that you have to read everything and understand all the labels today as brands don’t mind selling literal chemical toxins that can make you sick…
D. G.
Ich liebe die Produkte von Malin + Goetz – aber leider ist der Versand über UPS jedes Mal eine Zumutung. Ich habe inzwischen dreimal bei Malin + Goetz bestellt, und jedes Mal gab es massive Probleme mit der Zustellung durch UPS. Obwohl ich zu Hause war, hat der Fahrer nie geklingelt – stattdessen wurden einfach Benachrichtigungen hinterlassen oder das Paket kommentarlos in einem UPS-Shop abgegeben. Besonders ärgerlich: Innerhalb von 10 Tagen drei angebliche Zustellversuche, aber kein einziger realer Versuch, mich zu erreichen. Beim letzten Mal war ich so genervt, dass ich die Bestellung gar nicht mehr gebraucht habe und sie zurückgeschickt habe.
Emily
This place feels like a scam. I made an order on their website. Over a week later, I had still received no shipping confirmation or tracking number. I emailed them inquiring about the status of my order. They never responded but a few days later I did get a tracking number for the order. It’s been almost a week that the order has been left at the “label created” status.
Frank G.
Excellent service and exceptional products! Love the bergamot body wash and lotion. The skincare is amazing! Foaming facewash is the best I've used!
David
Unresponsive customer service and horrible choice of delivery partners. FedEx is the only delivery service that is not able to find my apartment. Instead of sending t o a shop for pickup, they have decided to send the parcel back to Polan - I'm in Germany - since Malin & Götz were unable to provide additional information to FedEx with one week. There is no phone number to contact Malin & Götz by, feels a bit like a scam for supposedly premium products.
Stephen W.
Bloody dreadful ordered £100 worth of products 2 weeks ago chased and was told an error had occurred so they would send next day but one product had sold out so would replace, 5 days on and still haven’t received my order. Such a shame as I love the products but will never use them again.
BOTANIK D.
Продукт хуже чем плохо! Ну или даже ещё хуже! Пытаются нажиться на людях, которые не хотят использовать алюминий. Воняешь потом ещё больше чем, если бы даже не использовал нечего! И это за 25€
Alexander S.
I returned the products but they do not refund my money. They said they would not have received money via paypal. I have opened s conflict on paypal. I think its kind of scam. What a mess