(MALIN+GOETZ) apothecary and lab featuring face, body, and hair products made with natural ingredients for Women and Men. Founded and made in New York.
Malin+Goetz (malinandgoetz.com) has 44 customer reviews on Five Star Index, with an average rating of 2.2 out of 5.
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Cosmetics & Makeup · New York, New York
Excellent
Cosmetics & Makeup · NY, New York
Excellent
Cosmetics & Makeup · Gouverneur, New York
Excellent
Cosmetics & Makeup · Brooklyn, New York
Excellent
44 approved reviews, newest moderated first
Customer
Nice product but totally hopeless customer service. They did not respond to any email communication for over a week. I was simply asking information about the order being ready for despatching as it was still pending after 5 days. Still no response, thankfully the order has been eventually despatched, maybe it will arrive.
Kelly
BEST SMELLING PERFUME EVER. First purchased the Dark Rum Perfume Oil from a boutique near my house and was completely obsessed. It was $50 for a little travel sized bottle but completely worth every penny. The smell stays on your skin for SO LONG and I constantly get compliments on it. Just purchased the larger bottle because i finally ran out of the roller ball and can't wait for it to get here!!
Andrew
Usually have no issues with Malin and Goetz UK but really disappointed with their online service recently. If you have any issues with your order, they just ignore you. They don't respond to emails or telephone calls. For a so called premium brand, the service is far from premium.
M. S.
Bought item, changed mind, asked for it to be cancelled, ignored. Asked for it to be cancelled again, ignored. Then received email saying item had been dispatched. Don't purchase from this company, they will just ignore your emails if there is a problem. I give up. Is that a business you are running there? Or do you just like bad reviews?!!!