I received my custom “jeans” today and received a pair of leggings (yoga pants) with a denim print. These were three sizes too small and very poorly tailored. I reached out to customer service and they told me to basically eat sh@t. Do not spend money here!!!!!
ER
Edwin R C.
They were everything I could have…
They were everything I could have wished for. Understand, getting people to clearly communicate exactly what they anticipate in a preference fit is very hard. MYOJ asked for clarification. Part shipped order to verify, then sent rest of order, bravo! It is not for those who can’t read between the lines.
DH
David H.
Buyer beware
I ordered 2 pairs of jeans from MYOJ. The first pair arrived, they looked and fit great, so I told them go ahead and make the second pair. When the second pair arrived, the had the same great fit and the quality was good, except the first time I wore them the top button popped off. I wrote to the company to ask for their guidance on how to get the button replaced. I was contacted by "Dwayne" (obviously a fake name), who treated me like I did something wrong, asked for pictures and then ignored me. I wrote again and "Dwayne" said they would send a new button, which I could pay to get installed out of my own pocket. Waited a month and wrote again, where is my button? "Dwayne" again, oh, you have to buy something else from us and we will send the button with that order. Why? MYOJ is a bunch of scammers, I don't know what's up with this bunch of clowns but I have no recourse. I'm simply out $100 and have an unwearable pair of jeans. Please, don't buy from this scam company.
DD
DD
Third pair of jeans and they are great
Third pair of jeans and they are great, just like the prior ones. I lost 30 pounds since my last two and these jeans are perfect with the new measurements that I provided. I ordered a summer weight and they are perfect. The price is very reasonable as well.
VB
VB
Jeans arrived and are terrible
Jeans arrived and are terrible, way too big around waist and legs, clearly the custom measurements are not used. Complained and was asked to send pictures which I did alongside pictures of jeans that fit well. Heard nothing back so followed up with Dwayne again only to be asked for pictures again. Save your money but if you’re brave, save the measurements you submit so you can check them. Very poor product in terms of fit, not custom otherwise they would fit, appalling aftercare service. Avoid.
DN
David N.
I will never buy from MYOJ again
I will never buy from MYOJ again. Took months for jeans to arrive which I put down to COVID. Material failed after 2 months and minimal wear. Sent pictures to MYOJ in April who said they would follow up. Chased up months later in July only to be told that warranty was 12 days. They then offered a 50% discount on next pair. Avoid as poor quality and atrocious customer service.
TO
Todd
Horrible company
Horrible company. The measurements you send them are just a reference. They admit that they add a few inches to some measurements and not to other areas. What arrives is a very poor fitting suit. The site says they will remake the shirt if there is an error, but if they never accept the suit back and just claim they didn't make an error, how can you enforce this? No refund, no remake, just a 20% discount on a future purchase. This is a Mumbai based company that just rotates sites (HarryFashion, MakeYourOwnJeans.com, LeatherCult.com) as they get bad reviews. Would never use again
AE
Angie E.
Bad customer service.
Bad customer service.. I received the jeans quicker than I expected. The material is good and they are soft but they are too baggy. They are not boot cut jeans as I requested. The back of the waistline puckers out way too much. They had me re-measure myself and send pictures. Then they told me I was wrong. Even though the measurements I sent them work for another pair of jeans I had made by another company. Very unhappy. They won't even offer to pay for me to have them altered.