MakerBotReviews of makerbot.com

I use their 3D printer and expertise to teach middle and high school students. Their customer service and reliability is excellent. For this reason I highly recommend the company. Thank you.

The installation of the printers and software was bizarre. Part of it was on paper, part on line and part from my cellphone. The software download was backward (i.e. the "Apple OS" software was for Windows and vice versa. Tech support was helpful, but the hours were bizarre 6:00 am to 3:00 PM Pacific time, but their offices are IN the Pacific Time Zone.

In less than 2 months of owning my new Replicator+ I have had 2 extruders fail after printing between 10 and 15 different parts. Although the staff is very helpful and friendly that wont buy me new extruders in the future once my 6 month warranty expires. When the extruder is working correctly the parts turn out as expected. Unfortunately with all of my downtime for confirming the extruder wasn't working correctly (not to mention the filament that was wasted) then waiting for the shipment I wasn't able to use my printer 2 weeks out of the the first 2 months owning it. I'm very disappointed after paying a premium for one of the "Best" 3D printers available today that the extruder isn't more reliable

I attached a new extruder to my makerbot, it has less than 11 hours of use on it, it is now producing an error code for overheating. Makerbot won't replace the product because it was purchased over 6 months ago even though it shows 10.87 hours of use. Maybe instead of a 6 month timeframe you should put a warranty good for a certain amount of hours. I use this product at a school it's easier to buy more than one item at a time. Due to money and paperwork issues, but if I don't use the product immediately them the warranty is out of date. That's kind of an old system of the product has an hours used function..

I didn’t think that there were companies that existed like this anymore when you call a person answers and gives you immediate attention and is well-qualified to you solve your issues.

Easy to jump right in, very few problems.

The 3D printer is the best one yet. It works very well with no problems!!!

I have been using the MakerBot Replicator+ for about 3 months now and I have to say its a good printer, is has quality prints with limited stringing and the overall structure design is fantastic but there are some drawbacks. For the price, it is easy to setup and use out of the box but there a ALOT of options out there that you can purchase for a faction of the price that can do the same thing. The biggest thing you end up paying for is the extruder which I have to say is excellent quality and easy for switching filament. Speaking of filament, you have to use the MakerBot filament if you want to use the holder for it unless you transfer filament to their special sized roll (not to mention MakerBot filament is twice as expensive with no difference that I could tell). On to the software, you have to use MakerBot's software suite to print which produces mcode files instead of gcode like every other printer on the market. This software also severely limits the printing customization that you can do such as adjusting flow rates for dimensional accuracy or any other rates software like Cura allow you to change to really get your printer printing at its best. To sum it up, good printer but is expensive and requires you to your their proprietary everything (software, filament)