MakerBotReviews of makerbot.com

i used the the makerbot replicator+ at work. it is quite bad to be honest . the slicer is cool and the camera too. but the bed is not truely level. the z offset is done on 2 points of the bed ,which is not enough. the bed is kind of wavey and not level at all!! and its even just fixed on one side which is really fractal. there is no heating for the bed? everything is super expensiv if something breakes. it doesnt read any usb stick anymore . i would not buy it because it is definitely not worth the price. if you want to get the really best result just buy a ultimaker . its much much much much better .because you can controll everthing .i am really dissapointet with the makerbot because of the "heating"bed and the f***ing extruder which always jams and always causes errors . at home i got a anet a8 and its also better because i bought great stuff for it. which you also can't really do with a makerbot .you have to live with the stuff they give you. even the super expensive fillament .....

I attached a new extruder to my makerbot, it has less than 11 hours of use on it, it is now producing an error code for overheating. Makerbot won't replace the product because it was purchased over 6 months ago even though it shows 10.87 hours of use. Maybe instead of a 6 month timeframe you should put a warranty good for a certain amount of hours. I use this product at a school it's easier to buy more than one item at a time. Due to money and paperwork issues, but if I don't use the product immediately them the warranty is out of date. That's kind of an old system of the product has an hours used function..

I ordered my product on the 5th. It’s now the 19th. When I go to the status of the order it says preparing. It did say it could take 3-5 days to ship, but this is ridiculous. No explanation. I needed to use my printer while in Chicago, and everyday counts that I’m not printing.

Charge was made to my credit card. Product was backordered. I was not informed. No invoice sent. Asked for invoice twice so I could reconcile credit card charge with bank. Finally received it after 3rd try. Product shipped after much communication about these issues.

My first MakerBot replicator X had 3 mother boards replaced and just about every other part on it. I have been using 3 D printer for many years and understand how to use them. Then the printer was replaced with a new one for $500.00 as the first one was a lemon. The new one is doing ok. However I don't like the overly pricey agreement they make you purchase. And they do not let you know when it's running out.

Despite having a good support system, the products I've used have gotten worse the newer the generation. Replicator 2 — great & reliable Replicator Gen 5 — With the smart extruder, you could only relie on the print failing. With the smart extruder +, the prints work but there are still issues. Replicator + — Completely unreliable, not even the original smart extruder was bad. Errors ever half hour at least. MakerBot Print — An utter failure of a software. First, the fact that it installs in my app data instead of my program files is just questionable. Second, it's so slow - makerware was much faster. Third, it doesn't have the capability that makerware had - prints that used to work now fail, our raft sticks to the parts even on the old printers.

MakerBot print quality, reliability, and speed has all been on a steady decline. My makerspace has multiple generations of MakerBots, the older ones are more reliable, faster, and have better print quality with less fuss than the newer generations. Print issues on the older generations are also easier to diagnose and fix. They do have some good quality machines, but print quality over time is beaten by machines that cost one third the price, and are easier to maintain.

Machines are low quality and customer service is very slow. I regret purchasing the makerbots.