MakerBotReviews of makerbot.com

3.5134 reviews
Wholesale
1 MetroTech, Brooklyn, New York

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MakerBot

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About MakerBot

MakerBot is a global leader in the 3D printing industry that serves the wider needs of professionals and educators. Visit MakerBot.com for more information.

MakerBot (makerbot.com) has 134 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: makerbot.com
Website: makerbot.com
Category: Wholesale
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 23% of reviews.
Latest: Most recent review: November 2025.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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MakerBot reviews

134 approved reviews, newest moderated first

Customer
Apr 10, 2018
Great Products
Good quality products
Marc
Apr 10, 2018
seems the customer service has gone…
seems the customer service has gone down. We are looking at different manufactures to replace our first makerbot.
Response from MakerBotApr 16, 2018
Hello, We’re sorry to hear that you were not completely satisfied with your MakerBot experience. A Support Manager has been asked to reach out shortly to learn more about your issue. They will use the email address and order number associated with this post. MakerBot is committed to exceptional customer service, and we thank you for the opportunity to turn things around. Sincerely, The MakerBot Team
Chris
Apr 10, 2018
Its hard to navigate the website…
Its hard to navigate the website sometimes. Most of the time im frustrated by the time im done
Response from MakerBotApr 16, 2018
Hello, We’re sorry to hear that you were not completely satisfied with your MakerBot experience. A Support Manager has been asked to reach out shortly to learn more about your issue. They will use the email address and order number associated with this post. MakerBot is committed to exceptional customer service, and we thank you for the opportunity to turn things around. Sincerely, The MakerBot Team
T. K.
Apr 10, 2018
Tech support is a joke
Tech support is a joke. They read from script cards and don't listen to you at all. Smart extruder has major problems and no one can give you a answer on how to fix it. Mainly because it not fixable.
Response from MakerBotApr 16, 2018
Hello, We’re sorry to hear that you were not completely satisfied with your MakerBot experience. A Support Manager has been asked to reach out shortly to learn more about your issue. They will use the email address and order number associated with this post. MakerBot is committed to exceptional customer service, and we thank you for the opportunity to turn things around. Sincerely, The MakerBot Team
STEM Teacher, K.
Apr 10, 2018
MakerBot Replicator
The MakerBot Replicator is a great, reliable printer. It is especially suited for education.
Terry N.
Apr 10, 2018
Great people to work with
Great people to work with

MakerBotReviews of makerbot.com

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