MakerBotReviews of makerbot.com

I have so many problems/issues, I don't know where to start. I have NEVER had success with this printer. So many issues from constant filament slips and jams, constantly recalibrating the z-axis, or filament stops extruding in the middle of print. Right now, the filament won't load. It seems it's clogged at the nozzle. The filament goes all the way to the nozzle and I know that because I've pinched the two clips together on the side and I can get the filament to go through that part. I've had maybe 2 successful prints in the short 5 hours I've used it since November. I won't use this MakerBot because it's so unreliable and un-trustworthy and I don't have hours to constantly trouble-shoot. To be honest, I have 2 PolyPrinters here on campus that are work-horses and never give me issues. I would never invest in a Makerbot again.

I am a high school teacher that uses MakerBot in his designs classes. We own 5 printers at this time. Our MakerBot mini has not worked right since we bought it a year ago. The thing I find most discouraging about MakerBot is with its assistance and repair policies. I don't feel I should have to pay another sum of money to get technical assistance. Then on repairs you have to buy a policy for each machine to cover repairs. Schools don't have the money to spend on these things. Also I don't like the fact that if I send my unit in I get a reconditioned printer back. As far as use of machines and printing it as good as it gets. Our MakerBot Replicator + has been flawless.

Products are easy to use and teach with. Warranties are very good because of budget constraints.

I've enjoyed working with MakerBot the last two years. They have always been prompt bin communications and feedback. Don Volk, Instructor Anderson Career Center Anderson High School D26 Anderson, IN

Extruders do not last very long.

received replacement parts at no charge. my 2x hhas performed well for 4 years.

Got what I thought I was going to receive. Excellent customer support

I work in a middle school, and we currently have six makerbot's. We have run them for three years and I have not had to have any service done to any of them. There are periods of the year where we run them from 6 a.m. till 10 p.m. I have been very impressed with their durability.