Majestic Star CasinoReviews of majesticstarcasino.com

Very nice. Helpful and efficient. The only real problem that I seen is that only one cashier on a Friday and the money machines wouldn't let me put in the amount I wanted. Had to move 2 x to actually find one that worked.

It takes quite a while to get service for a malfunctioning machine. Also, I am tired of not hearing my name being called, especially when quite a few people are not there to claim their prize.

I always enjoy the perk of eating at your new Buffet. It is hot and a good variety! Thanks!

A nice variety of entrees and sides. Hot food could be hotter. The salad bar is good. The dessert selection sometimes lacks variety. The staff is very friendly and one waitress ( Stance ) is 5 stars plus. The only downside is sometimes there is a long wait to get in. Sometimes there is only one cashier to handle large crowds. Also it is very frustrating to stand in lines that never move and see the Access people walk right thru the middle. It would be better if they had a line on the side.

First off, I've definitely noticed a difference at the Majestic Star Harbor View Buffet. And it's a great step in the right direction. Obviously it's been given a face-lift which is the first thing you'll notice as you step in. Not a complete overhaul but it definitely feels a lot more open and inviting. The food, on the other hand, has taken a step up. It has more flavor, better recipes, bigger variety, etc. Now that's the positive. The negative is that it still pales in comparison to the Horseshoe buffet in Hammond. What does Horseshoe buffet have that majestic doesn't? Well a dedicated 5-station cuisine that doesn't vary each day (i.e. Mexican for Tuesday, Asian for Monday, etc) Also the food's always delicious and never dry. Plus they have prime rib every night....yes that's right......EVERY NIGHT!!! However there's one necessary dish that both buffets are missing.......POT ROAST!!!!! A MUST HAVE FOR ANY BUFFET! All in all it's a great buffet and I definitely appreciate the strides Majestic is taking to satisfy their customers....oh yeah, that's the only other complaint I would have about Majestic and it's systemic / overall. Their customer service is very crappy. If I were rating Customer Service alone I would give it Zero to 1 star. The staff is very uninterested and not courteous or respectful of the patrons. They do not realize that we are the ones paying their salaries. Now go to Horseshoe and you'll see everyone smiling and more than happy to assist you no matter what department you go to.

I have to say that this is a big improvement from what it was like a few years ago. I have truly enjoyed the last few time I have visited the buffet. I had at one time gotten to the point that I wouldn't come because every time I did the food would be cold and bland. It is much better now.

I have never been to the steak house. Have not even been to the boat in 5 months.

Great service and food.