Majestic Star CasinoReviews of majesticstarcasino.com

All casino games very dangerous don't play casino games give some money and take slowly our all cash lose so kindly don't play casino games don't touch casino web sites

the machines at this casino have been tampered with; and you do not have to be a professional gambler to figure this out, someone or something has reset these machines to the point where the bonus symbols will not take you into the bonus, in addition, you can only bet 30 cents on some machines, because they have set them to not pay out at any denomination, you bet the max you dont win so much as a dollar, you bet lower and the machines just eat your money up, I cannot understand why the management of this casino, think they can reset these machines and no one notice. Scammers and crooks, go there at your own risk.

I was at majestic star casino on August 3, 2018. Had an okay time lost my money. Me and my husband had left the casino and had given our valet ticket and tip to the valet because we had seen our car 4 cars down, to our surprise the valet insisted on walking us to our car. We had valeted before a dozen times and had been handed our keys before, and walked ourselves. The valet walked us to our car as he was walking us he kept on pressing the panic button, don't know why we have keyless entry. When we got to our car the valet opened husband's drivers side door and a man came out of my car!!! From the back seat a lady!! Me and my husband were in shock asking why are you in our car the man said something like my bad and walked away the valet did nothing. After an hour of getting over being in shock called the casino took me calling about 20 times to get a hold of somebody until Saturday night. Was told to file a police report which i did when i was told there is a gary officer on site at the casino why didnt anybody tell me that talked to over 10 people finally got to the general manager which in my surprise was told I will not be reimbursed. Which I was told everything is on tape. I believe this is a scam because the valet and casino were in on it because how could a reputable company not reimburse me a victim and a good customer of the casino. Either the valet stole my stuff or was negligent and somebody anybody else did. BE responsible and reimburse me . I am sending a warning to all the casino patrons this is not a reputable casino.

Gone WAY downhill lately... Several machines have broken buttons for extended time periods. People not playing are always sitting in the slots with the 'nice' seats often even sleeping in them. Slots odd are horrible for the last year or so. Service staff is nice (housekeeping and servers), but other staff - especially management acts like your bothering them if you need something or especially if you have a complaint. Often very un-clean - full ashtrays, half filled cups and bottles everywhere. Takes FOREVER for someone to show up if you turn on your service light even when it's slow. Used to be clean and fun here. but the last year or two it has really gone downhill. The slots are vacuums that you cannot even spend time playing on anymore consistently. You used to be able to at least play a bit before losing it all - not anymore - you just lose it - and quickly. All sad - but all true. Used to b e one of my favorites.

This casino is worst casino in Indiana by far!My husband of 10 years came here together and were approached by security asking if i was begging him for money? I asked what was she talking about? I told her this was my husband!!she said im not talking to you im asking him! He replyed "What are you talking about this is my wife!"maybe because im white hes black?? This employee was rude and racists!2018 and Majestic Star Casino employs racists employees?? Maybe if she would of observed us talking to each other by name?or maybe if she would have onserved there cameras of us walking in together?But no since we were not the same color she assumed that we aren't together? Stay away from this casino ....worst employee customer service EVER!!We left right away and spent our money at Ameristar casino 100% better customer service by far....I made a report about this employee by yet have they contacted us about this incident....discusting discusting don't spent your money with is facility enjoy your self at other casinos close by and be treated like a person❤This is updating my review as of 2/23/2018 i have not been contacted by anyone from Majestic casino even thou they posted a review on my page.They send me monthly flyers for my promotions and they have my email and address to send me any contacts.They lie to much and like i said never contacted me.I will post a nrw review if they do contact me about there employee foul actions towards there customers...

I have never been treated so poorly... My visit to Majestic Star Casino on Saturday, September 16th, 2017 was by far, the worst experience I have ever had at a Casino or any establishment for that matter. PLEASE SHARE ON ANY AND ALL SOCIAL MEDIA AND REVIEW SITES YOU CAN THINK OF!! Let me begin by saying I live in Illinois. Visiting Majestic Star Casino is over a 3 hour trip on public transportation from my home. Consisting of a Pace bus, a Metra, a CTA bus, another train and a $25 cab ride. I was meeting a friend and looking forward to 2 days of heavy gambling. My friends' phone wasn't getting a signal in the Casino. I was unable to call him to put my bag in his car or get the key to the hotel room to leave it there. Upon arrival, I was told by security that I was unable to enter the Casino because I had a bag that contained a change of clothes for the next day and a toothbrush. Embarrassed, I asked to be escorted to the slot machine that my friend was playing to get his key. The answer was NO. Not only was it a NO, it was a NO with a smile and a chuckle. The enjoyment and pleasure he felt... you can easily tell it was the highlight of his evening. I tried reasoning with him to find some way of coming to a logical solution to all of this. All of my words were falling on deaf ears. I get it, cant have a bag in the casino, rules are rules... not my issue. The arrogance of security to deny me entrance to the casino while smiling and laughing in my face in front of other "customers". Very rude and absolutely the most unprofessional behavior I have experienced from any one individual. I have never felt so small and belittled. Ended up going to Ameristar 5 mins down the road and will continue to go there. Sorry I will take my business elsewhere... You're only as strong as your weakest link. GOOD LUCK

they cut my promotions down from $15 to $7 even though i'm spending more money there. slot attendants are the worst ever. they don't acknowledge any lights at the top of the slot machines. they just stand in the doorway to casino rooms and chat with each other instead of walking around to see if anyone needs help. we have to go look for them. the tito machines are always out of order. most of the time, there is only one cage attendant serving a long line of customers. slot attendants and security don't do anything when a customer holds 3 and 4 machines without playing them but won't let anyone else play them. this happened on may 31st where someone was holding 5 machines for about 2 hours and no one did anything about it. this place is getting worse every time i come here. will start going to Ameristar and take the $500 a month i'm loosing here to at least get better treatment.

I stopped going to majestic casino because i could spend 1000$ there every time i would go and my monthly promos were 5$??Im not the only player that notices this problem either?Then there employes are worst customer service ever.They don't great you and make you feel welcome like the other local casinosdo.Then when you enter the parking garage it smells like urine?To top that when you go to the bar area when theres some one there they serve you in plastic cups??They don't have people to help you out and there money changes are always broken or out of cash.Just worst casino in Indiana like i said stopped going my money is spent better by the other casino who are more customer friendly .Majestic casino employees act like your bothering them when you ask them something.