MaisonetteReviews of maisonette.com

So far so good, customer service helped me to answer my questions.

Great customer service. Very helpful and fast response.

Truly exceptional customer service. Went so far above expectations to fix my issue.

Easy and very quickly responsive customer service. My item came damaged and although they didn’t have a replacement, they communicated immediately after I reached out and refunded very quickly

I bought and sent a gift to my daughter, but my Billing address kept moving to my daughter's address where the gift was being shipped. I was worried it would not accept the order, and I wrote a quick note to Maisonette. In about 15 minutes they replied and told me it would be taken care of immediately and it would be delivered with no problems. I was so surprised and grateful to have this resolved so quickly. I've never had a faster response from any online sale problem!

Great customer service and products!

Customer Care was excellent, prompt, polite, and went over and beyond by reaching out to the vendor when they didn't know the answer to a question. I truly appreciate it when someone is not only friendly, but also informative, transparent and diligent.

My Customer Concierge Von was absolutely wonderful! I had placed an order and missed a mistake I made on the order when I reviewed it before submitting. Von was so patient and helpful to assist in getting the mistake taken care of on my order.