MaisonetteYour favorite one-stop shop for the best baby and kids products from across the globe. Shop spectacular stuff from over 1000 different brands across every category; apparel, toys, gear, and home decor
Maisonette (maisonette.com) has 636 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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customer
Company’s virtual assistant quickly and easily solved my problem.
Response from MaisonetteOct 27, 2022
Hi there, Thank you for taking the time to leave this feedback. We're thrilled to hear that our Customer Care team was able to quickly provide the assistance you needed! - Team Maisonette
customer
I placed an order in September and by October noticed it hadn’t arrived. I reached out and they were quick to identify the issue and work with the partner who sells the item to get it to me.
Response from MaisonetteOct 27, 2022
Hi there, Thanks for taking the time to leave this review! We apologize that your order didn't arrive as quickly as expected. Our Customer Care team is always available to assist - please let us know if there is anything else we can help you with! - Team Maisonette
customer
Excellent variety of products! Looking forward to future shopping visits.
Response from MaisonetteOct 27, 2022
Hi there! Thank you so much for taking the time to share your feedback. It means a lot to us that you'll continue to choose Maisonette. ❤️ - Team Maisonette
Georgia
the toy is marvelous; it arrived on time and my granddaughter loves it. she plays on it every day and adjusted to it really quickly.
Response from MaisonetteOct 27, 2022
Hi Georgia, We are absolutely thrilled to hear that your granddaugher loves her new toy - we love this kind of feedback. Thank you so much for taking the time to share! ❤️ - Team Maisonette
customer
Timely response. Great follow up . All of my questions were addressed. World class customer service.
Response from MaisonetteOct 27, 2022
Thank you for taking the time to leave this review regarding your recent experience with our Customer Care team. We are thrilled to hear that they were able to resolve your issue quickly. Thank you for being a part of the Maisonette Family! - Team Maisonette
Andra
I had placed an order for 3 things for my grandson. The packages were delivered to the wrong address and it was not clear where the mistake was although the zipcode was correct. I may have put in the wrong street address. I told Maisonette about this problem and they were extremely helpful about tracking the package and communicating with me about the issues. The package was never found but they replaced all the pieces at no change! I am very impressed. I sent them a photo of my grandson happily playing with his new crocodile.
Response from MaisonetteOct 20, 2022
Hello Andra! Thank you so much for taking the time to leave this review. We're so thrilled to hear that your grandson received his Symphony Croc! We also loved receiving your photo - doesn't get much cuter than that! ❤️ We hope he loves everything you purchased. Please let us know if we can assist further! - Team Maisonette
customer
The customer care team responded to my inquiry very quickly, and acted promptly to resolve my issue. Thank you!!
Response from MaisonetteOct 20, 2022
Hi there! Thank you for taking the time to leave this feedback. We're thrilled to hear that our Customer Care team was able to quickly provide the assistance you needed!❤️ - Team Maisonette
Chris B.
I am very pleased with my purchase from Maisonette. My order arrived very promptly and when I reached out to customer service, they were quick to respond with a nice note. I recommend them highly.
Response from MaisonetteOct 5, 2022
Hi Chris! Thank you for taking the time to leave this feedback. We're thrilled to hear that our Customer Care team was able to quickly provide the assistance you needed! - Team Maisonette
