MaisonetteYour favorite one-stop shop for the best baby and kids products from across the globe. Shop spectacular stuff from over 1000 different brands across every category; apparel, toys, gear, and home decor
Maisonette (maisonette.com) has 636 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Elaine
I had a problem with not receiving my whole delivery and customer service had it resolved by the next day!
Response from MaisonetteJan 5, 2023
Hi Elaine, Thank you for taking the time to leave this feedback. We're thrilled to hear that our Customer Care team was able to quickly provide the assistance you needed! - Team Maisonette
Cynthia
Good price. Timely shipping and courteous customer service.
Response from MaisonetteDec 28, 2022
Hi Cynthia! Thank you for taking the time to leave this feedback. We're thrilled to hear that you had a positive experience and that our Customer Care team was able to quickly provide the assistance you needed! - Team Maisonette
customer L.
The Christmas Crackers are absolutely beautiful! So much better than I expected. They actually look like a nutcracker image of each person that will be at Christmas dinner. Amazing! Also, the retro composition notebook with cats on the cover is brilliant. A perfect gift for my cat lover daughter.
Response from MaisonetteDec 28, 2022
Hi there! Thank you for taking the time to leave this review regarding your recent experience. It means a lot to us that you had a positive experience and will continue to choose Maisonette! We hope the Christmas Crackers were a hit! - Team Maisonette
Nana
Quality of toys, care of packaging and messaging to customer regarding shipping times all resulted in a very pleased customer: me! Thanks for your attention to the details!
Response from MaisonetteDec 28, 2022
Hi Nana, Thank you for taking the time to leave this feedback. We're thrilled to hear that you had a positive experience. Thank you for choosing Maisonette! - Team Maisonette
Lulu
Overall customer service was amazing at handling my experience..
Response from MaisonetteDec 28, 2022
Hi Lulu! Thank you for taking the time to leave this feedback. We're thrilled to hear that our Customer Care team was able to quickly provide the assistance you needed! - Team Maisonette
Xena
there was a mix up in my order and it was resolved so quickly it was like it never happened.
Response from MaisonetteDec 28, 2022
Hi Xena, Thank you for taking the time to leave this feedback. We're thrilled to hear that our Customer Care team was able to quickly provide the assistance you needed! - Team Maisonette
customer
Great customer service
Response from MaisonetteDec 28, 2022
Hi there! Thank you for taking the time to leave this feedback. We're so happy to hear that our Customer Care team was able to assist. - Team Maisonette
Katie
I have ordered many things from Maisonette over the years and everything has been of excellent quality and I’d never had an issue. On my most recent order, one item was not shipped by mistake. I emailed to notify the team and they responded promptly with 2 terrific solutions, allowing me to choose. Their response to this problem really cemented the quality of Maisonette and I’ll continue shopping from them for years to come.
Response from MaisonetteDec 28, 2022
Hi Katie! Thank you so much for taking the time to share your feedback. It means a lot to us that you had a positive experience and will continue to choose Maisonette. ❤️ - Team Maisonette
