MailerSend, Inc.Reviews of mailersend.com

Help came quick, with explaination and friendly - what more could you want?

This company is a Lier, first they will tell you that you will get 3,000 email for free then after you sign up they will tell you no its actually just 100 email (not per month). then when you try to send an email to someone they will tell you that you can only send to verified domains, you go to add domains they say you need to upgrade to add more than 2 domains, but wait we have this feature that is called Sender identities with this feature you can "Send emails without having to verify the domain—they'll be signed by one of your existing verified domains." but unfortunately you need to upgrade to use this feature. so basically they are bunch of liars. *its ok to charge money for your services just don't lie about the free services that you provide.

I've been a loyal customer of MailerSend for over a year, and I was initially impressed with their service. However, I've recently experienced a significant change in their policies that has left me feeling frustrated and undervalued. It seems that MailerSend has decided to prioritize profit over customer satisfaction. They have implemented new policies that have forced me to upgrade my plan, even though my current needs were being met. This abrupt change was incredibly inconvenient and disruptive to my small business operations. As a small business owner, I rely on reliable email services to communicate with clients and manage my operations. The sudden increase in cost, coupled with the lack of flexibility, makes it difficult to justify staying with MailerSend. I hope that MailerSend will reconsider their recent policy changes and prioritize the needs of their long-term customers.

Blev smidt ud unden forklaring. Spørger pænt hvad problemet er men afviser på en typisk amerikansk corporate vis og vil ikke genåbne min konto. Nej tak til dem.

To use this SMTP provider, you must first go through an approval process. This involves submitting screenshots of activities from your previous SMTP provider or three billing invoices, along with a detailed paragraph about your business and how you plan to use their service. I complied with all these requests, spending over an hour of my time. The result? I was not approved. The reason given was some vague issue with their terms of service. My advice: Avoid signing up. They gather extensive information about your previous SMTP provider, only to reject your application. This feels more like a data collection operation than a legitimate SMTP service.

Based on my research MailerSend looked liked a great platform for our clients SMTP services. Unfortunately, when I attempted to subscribe to a paid subscription they instantly suspended our account due to content not being in accordance with their Terms of Service. We had never sent a single email with MailerSend and after contacting support they were unwilling to share why our account was suspended. Unsure how our content caused our account to become suspended when we had set up no domains or sent any emails.

I thought this was a good service for developers since they claim that you can send 3k emails a month under their free tier. If that went well I would have upgraded my package. The setup was easy and I configured everything correctly since I could use the SMTP service to email my own domain. But to email any other domain you need to get your account approved. This has been a nightmare. They send vague emails saying "We cannot connect to your domain and there needs to be content on it." My site is up and running and tested on various networks and devices. I know the site is up. When I messaged their support and told them that, they switched up the denial and said my account is not in compliance with their TOS. But never tell me specifically what to do to get in compliance. I am ready to just switch over to SendPulse. Their support is vague and it doesnt seem like they want any new customers.

The worst! Won't open account. Awful setup process.