Magnolia BankReviews of magnoliabank.com

Both gentlemen were very helpful, they understood that I was going through a tough time and were very patient with me on explaining what paperwork they needed.

This bank called me to the point of harassment. I answered several times to tell them that we were already working with someone or that we were not interested. I even told them several times to remove me from their call list. Still, they would call me multiple times a day, during work and meeting hours, often 3 or 4 times, back to back, in the same couple of minutes. When I did answer, if there were times that I couldnt hear them or it was the second, third or fourth time they called, they would get an attitude with me and hang up on me. Ive answered their calls multiple times in the morning, when driving my kids to school, and couldnt understand them on bluetooth, or they couldnt hear me, and I told them that it would be a better time to talk in 15 or 20 minutes, and they insulted me and hung up, or said something like ("oh but i know you can hear me and i know you can talk, so stop wasting my time") when they called me...and i said id call them back. Im confused if they want business or not. Ultimately, i would not want to go into business with a company whose representatives are sensitive to the point of vast unprofessionalism and entitlement, especially regarding financial issues. I would rather an adult handle these aspects of my life, and not teenagers, or those who act as such, professionally. There are so many other companies that do what they do, with much more trust and professionalism. They are not making themselves competetive by insulting clients when they cant understand/hear your representitives....and especially when they are hanging up on clients when we are calling back to say they missed a call, and asking what the call was all about. Sounds very similar to a company trying to scam you.

This is the second time refinancing with Magnolia Bank. Working with Dan and Greg is a delight. They really know what they are doing aand they are extremly helpful in guiding you through the entire process. They can help with all types of situations. I highly recommend using Magnolia.

Pretty high pressure sales. I couldn't get a mortgage quote without committing to them beforehand. When I told them that I needed a quote before commitment, they hard pulled credit.

My wife and I had purchased a few houses so this was not our first go around. However, there were aspects we did not expect. Dan and Gregg helped us out every step of the way. The process was smooth. Both Dan and Gregg took the time to educate us on the fine details of a VA loan. More importantly they maintained seem less communication with us. This was the second time I chose Magnolia Bank and again I did not regret it. We will be using them again on our next property purchase.

Dan Mason & his group made this first time buyer transaction as painless as possible and we were able to close in a month and a half. Had some last minute hurdles including a jump in down payment but we were warned about that possibility. They provided a great check list that made it easy to get the information.

My recent experience with Dan Mason @ Magnolia Bank was high pressured, and intense. I presented paperwork that would comply with his request and then he would tell me all good and the next day he was increasing my payment. When my purpose to refi was to eliminate automated withdrawal of my Escrow with present Mortgage Company also to refi he created a significant increase in my mortgage payment and caused my Homeowners Insurance to lapse while calling them and transferring my Insurance to Magnolia Bank before I had agreed to the refi, in that process my Insurance lapsed . Mr. Mason didn't bother to notify my Homeowner's that Magnolia Bank wasn't going to refi my home. I was not notified he had done this. He was loud, rude and unprofessional on many occasions . It was the worst experience I have ever had with a Financial Institution.

As a military veteran seeking to refinance my home to take out some equity and pay off debt, it was important for me to find an ethical company that would take care of me. Magnolia Bank has that reputation so I reached out. Dan Mason contacted me and explained the process, worked hard to get me a great rate and maximized my cash out per my request. The process was easy and he kept me informed through every stage. In under two weeks we were done. I highly recommend them to anyone seeking a fair deal and professional bank to take care of their financial needs.