Magnolia BankReviews of magnoliabank.com

This company has been aggressively calling me for about 9 months now, burning through my international minutes while overseas on deployment, bothering me during work and personal time. Ignoring my requests to stop calling me. They are trying to push a HELOC on me and they are claiming my bank gave them my information, totally unacceptable. BE AWARE of these pushy loan sharks.

Dan and Greg helped me refinance my mortgage and it could not have been a more pleasant experience. They are both very professional and knowledgeable and everything went quickly and smoothly. I would definitely call on them again. Thank you Dan and Greg!

Working with Dan Mason was a wonderful experience. He understood my needs and assisted in the quick process of applying for a refinance. He took his time explaining each part of the process and always kept me informed during the process. He made the whole thing easy and I would recommend him to anyone.

Dan and Greg made my loan process so easy. I have been a realtor for over 30 years and I have seen it all. My loan had unusual circumstances and they made it streamline from the beginning to the end.

From the start you can sense this bank wants to make loans. Dan Mason started with ease and confidence , Greg carried out the paperwork and helped smooth all the wrinkles . They were all so good and different from other banks that i checked with Federal Reserve that bank was legit !! I could not believe in 40 years of borrowing that a bank could be so straight forward and EASY. Interest rate from beginning was perfect - never changed ( a lot go up during loan process at other banks) fees were less. My loan closed in record time- and closing was easy in my home. What more could you want in a bank! Thankyou Dan, Greg and all at Magnolia Bank.

Veteran, with a 730+ credit rating with an existing VA 2 year 6 month new home, seeking refinancing and equity. My experience with Magnolia Bank was simply unprofessional high pressure sales tactics with a major portion of lack of ethical procedures with an inclusion of horrendous customer service. Overtly high priced quotes attached to VA loan offerings. Failures to follow VA protocols and violations of Veterans rights was prominent throughout the process. The biggest offense was the banks agent refused to offer compriable home that sold recently that supported a realistic evaluation of my existing homes value even after the appraisal agent requested their inclusion due to the lack of adequate comparison sales via his limited public records listing. Whereas, the bank agent easily located 5 to 6 homes using listed publicly elsewhere. Sales within a year nearby rural rules via that would present strong evidence of the true trend of smaller similar sold home pricing in my area. Unless I accepted there overly overpriced loan quote she would cancel the dispute. The bank agent made her stance very clear via excessive unwanted communications. The bank agent name was Janelle Dent.

Likely based on one of my Google searches on HELOC rate, the bank actually called me to see if I was interested in an HELOC or HELOAN. After a few conversations with a pleasant speaking assistant loan office, I spoke to an alleged actual loan officer who had a lot of questions for me about why I needed the loan and questioned the voracity of my income over the phone but no answers to my questions. She never even offered to send me a link to upload my documents so they could evaluate my loan request and my income. She did not even ask to pull a soft credit check. Without any real information about how the bank could support my home project and debt consolidation needs or even describe what loan products they offer - she hung up on me. Very unprofessional. Very useless experience. In all my years, I've never experienced a loan officer tossing away the potential of a bank to make $180,000+ on interest on a 30 year term loan. Stupid! I have 2 solid offers from The Loan Store and Amerisave and once I mentioned this she said she couldn't help me. Very unreal - I don't understand how Magnolia Bank obtains lending business. Why even call potential customers??? I note that Google research shows this bank seems to be generally well received by reviewers but that was not my experience with this particular loan officer. That conversation pretty much paved the way for me to close my loan with Amerisave and leave this bank behind. I RECOMMEND THAT YOU NOT WASTE YOUR TIME CONTACTING THIS BANK.

Second time refinancing with Magnolia and the fast responses and quick completion of my cash out refinance means i will definitley be using Magnolia bank again. Dan and Greg where both extremely knowledgeable and helpful... thanks for everything