Extremely D.
Extremely disappointed with this…
Extremely disappointed with this company and the way this situation has been handled. We paid $650 for an appraisal, and now we are being told the appraisal was not needed. From the very beginning, we were completely transparent that the property was a single-wide mobile home. There were no surprises about the type of property we were purchasing. To make matters worse, the decision not to move forward with the loan was not ours, yet we are the ones left out $650 with no refund. It is unacceptable to expect customers to absorb this kind of expense when the circumstances were outside of their control. What frustrates me most is the lack of accountability and the poor communication throughout this process. When you are spending that kind of money, you expect professionalism, honesty, and transparency—not to be left holding the bill for a service that ultimately was not needed. I have requested a refund and a copy of the appraisal report, because if I am expected to lose $650, the very least I should receive is the report I paid for. This experience has left a very bad impression of this company and its business practices. I would not recommend them to anyone, and I would strongly encourage others to ask questions, get everything in writing, and make sure they understand exactly what they are paying for before moving forward. We will also be pursuing this matter further with legal counsel.
Response from Magnolia BankOct 9, 2026
We take matters like this seriously. For more information and to help resolve the issue, please reach out to us at [email protected].



