Esther D.
Excellent customer service
Emma in customer service was very helpful, the product is simple but clever, not cheap but entertaining. Delivery was slow, 17 calendar days.
Response from MagnetChessDec 7, 2025
Thank you so much for your lovely review. We are really happy to hear that Emma could help you and that you are enjoying the game. We put a lot of care into creating something simple, clever and fun, so it truly means a lot to us that you feel the same. Thank you also for mentioning the delivery time. We recently carried out an extra quality control check on one of our batches to make sure everything was perfect before shipping, and this created a short delay for some orders. Everything has now been fully processed and deliveries are running normally again. We appreciate your patience more than you know and we are always here if you ever need anything at all. Enjoy the game!