MagnetChessReviews of magnetchess.shop

Response from MagnetChessApr 24, 2026

Hi Diane, Thank you so much for your wonderful review! We’re really happy to hear the game has been a hit as gifts and that everyone has been enjoying it. We’re also glad Daniela was able to help you and get you the support you needed quickly—we’ll make sure she sees your kind words 😊 We truly appreciate your recommendation and support. Kind regards, MagnetChess

Response from MagnetChessApr 15, 2026

Hi Vallo, We’re really happy to hear your order arrived safely and that you’re enjoying the game. Thank you for your patience with the longer international delivery time, especially over the holiday period. We know the wait can feel long, and we really appreciate your understanding. It’s great to hear that all 3 sets arrived complete and in good condition, and that you’re happy with the quality. Your support means a lot to us, and we’re glad the game was worth the wait for your family. Thank you again for your kind review and recommendation. Kind regards, MagnetChess

Response from MagnetChessApr 15, 2026

Hi Chris, We’re really happy to hear your order arrived safely and that you’re enjoying the product! Thank you so much for your patience and understanding with the longer international shipping time. We truly appreciate you giving us the chance despite the delay, and it means a lot to know the product met your expectations. We’re very grateful for your support and hope you continue to enjoy the game! Kind regards, MagnetChess

Response from MagnetChessApr 18, 2026

Hi Costa, Thank you for your kind review. We’re really pleased to hear you’re happy with the chess set and that it arrived before Christmas. It’s great to know you’re enjoying it and finding it simple and fun to use. We also appreciate your comments about our customer service. We always try to keep customers updated and make sure any issues are sorted quickly, so it’s good to hear that came across well. Thanks again for taking the time to share your experience, it means a lot to us. Kind regards, MagnetChess

Response from MagnetChessApr 18, 2026

Hi Cindy, Thanks a lot for taking the time to leave your review, we really appreciate it. Over the holiday period, we had a sudden increase in orders after going viral, which caused delays in processing, shipping, and tracking updates. We understand this may have affected delivery times and the overall experience, and we’re genuinely grateful for your patience during that busy period. We’re really pleased to hear your game arrived safely, well packaged, and in perfect condition. It’s also good to know the tracking updates worked through the different stages of the journey. Thanks again for sharing your experience. Kind regards, MagnetChess

Response from MagnetChessApr 19, 2026

Hi Wims, Thanks so much for taking the time to leave your feedback , we really appreciate it. We’re sorry the wait time was longer than expected, and we understand that can be frustrating. Over the holiday period, we experienced a sudden increase in orders after going viral, which led to delays in processing, shipping, and customer support responses. That said, we’re glad you were still able to track your parcel throughout the journey and stay updated on its progress. We also appreciate your honest note about communication speed, that’s something we’re actively working to improve. Most importantly, we’re happy to hear you’re satisfied with your order. Kind regards, MagnetChess

Response from MagnetChessApr 19, 2026

Hi Scott, Thank you so much for your kind review! We’re really glad to hear you and your family enjoyed MagnetChess and had fun putting multiple sets together—that sounds like a great setup 😊 We really appreciate your support and are happy to hear you’re considering getting more sets. Kind regards, MagnetChess

Response from MagnetChessApr 19, 2026

Hi Lee, Thank you so much for your kind review! We’re really happy to hear the game arrived in time and made it into the Christmas stockings—that’s amazing 😊 It’s great to know the kids enjoyed playing right away, that’s exactly what we hope for. We really appreciate your support and patience with the delivery time. Kind regards, MagnetChess