MagnetChessReviews of magnetchess.shop

Response from MagnetChessApr 13, 2026

Hi Karin, Thank you for your feedback, and we’re truly sorry for the delay and frustration this has caused. During the holiday period, we received a sudden increase in orders after going viral, which led to delays in processing, shipping, and delivery updates. As a result, some orders also took longer to show tracking movement even after dispatch. We understand how upsetting it is to still be waiting without clear information about your order. We are a legitimate business and take your concern seriously. If you would like us to check your order, please send your order details so we can assist you promptly. Thank you for your patience and understanding. Kind regards, MagnetChess

Response from MagnetChessApr 13, 2026

Hi Cathy, Thank you for your feedback, and we’re truly sorry for your experience. During the holiday period, a sudden increase in orders after going viral caused delays in processing, shipping, and customer support responses. We understand the frustration and confusion this caused, and we apologize for the poor communication. We are a legitimate business and are working through all pending orders while improving our response times. If you would like us to check your order, please send your order details so we can assist you promptly. Thank you for your patience and understanding. Kind regards, MagnetChess

Response from MagnetChessApr 14, 2026

Hi Karen, Thank you for your feedback, and we’re truly sorry for the delay and confusion with your order. During the holiday period, a sudden increase in orders after going viral caused delays in processing, shipping, and customer support responses. We are a legitimate business and are working through all pending orders while improving our response times. If you would like us to check your order, please send your details so we can assist you promptly. Thank you for your patience and understanding. Kind regards, MagnetChess

Response from MagnetChessApr 14, 2026

Hi there, Thank you for your feedback, and we’re very sorry for your experience. During the holiday period, we received a surge of orders after going viral, which caused delays in processing, shipping, and customer support responses. We understand your frustration, especially with the delay and refund concerns, and we sincerely apologize. We are a legitimate business and are working to improve our delivery times and customer service. Please send your order details so we can review your case and assist you as quickly as possible. Thank you for your patience and understanding. Kind regards, MagnetChess

Response from MagnetChessApr 14, 2026

Hi Rachel, Thank you for your feedback, and we’re truly sorry for your experience. During the holiday period, we received a sudden increase in orders after going viral. This caused delays in processing, shipping, and responses to customer messages. We understand your frustration about not receiving your order and not getting replies. This is not the experience we want for our customers. We are a legitimate business and take your concern seriously. If you are willing, please send your order details so we can look into this and assist you right away. Thank you for your patience and understanding. Kind regards, MagnetChess

Response from MagnetChessApr 14, 2026

Hi there, Thank you for your feedback, and we’re truly sorry for the disappointment and delay with your order. During the holiday period, we received a sudden increase in orders after going viral. This caused delays in processing, shipping, and responses to customer messages. We understand your frustration about not receiving your order and not getting replies. This is not the experience we want for our customers. We are a legitimate business and take your concern seriously. If you are willing, please send your order details so we can look into this and assist you right away. Thank you for your patience and understanding. Kind regards, MagnetChess

Response from MagnetChessApr 14, 2026

Hi Nic, Thank you for your feedback, and we’re truly sorry for your frustration and the experience you’ve had. During the holiday period, a sudden increase in orders after going viral caused delays in processing, shipping, and customer support responses. We understand how upsetting it is to feel uncertain about your order and to not receive timely responses. This is not the experience we aim to provide. We are a legitimate business and we take your concerns seriously. We are actively working through all pending orders and improving our communication and service. If you are willing, please send your order details so we can look into this and assist you right away. Thank you for your patience and understanding. Kind regards, MagnetChess

Response from MagnetChessApr 14, 2026

Hi Steven, Thank you for your feedback, and we’re truly sorry for your experience. During the holiday period, we received a sudden increase in orders after going viral. This caused delays in processing, shipping, and responses to customer messages. We are a legitimate business and take your concern seriously. We are working through all pending orders as quickly as possible and improving our communication. If you are willing, please send your order details so we can look into this and assist you right away. Thank you for your patience and understanding. Kind regards, MagnetChess