magikflame.comReviews of magikflame.com

Very happy with our fireplace. Installation was not difficult. Shipping was faster than expected.

The website was helpful in providing information as to choosing the product. Delivery was timely. Installation was complicated but just because we weren't used to this kind of thing. But we managed to get installed and working. Now we are trying to find out how to get the promised code after writing a review.

The holographic flame effect is very realistic and looks great in a dark room. Installation and the touchscreen controls were straightforward. One thing that could be improved is the user interface—the included TV/display remote and the upside-down mirrored display menus are confusing at first. Once I spoke with support, I learned this is part of the design. Overall, the flame effect is impressive.

I recently purchased a Magic Flame Fireplace and couldn’t be happier. The fireplace looks beautiful, the flame effect is very realistic, and it adds a warm, cozy atmosphere to my home. The quality is excellent, and the customer service was helpful throughout the process. I highly recommend Magic Flame Fireplace to anyone looking for a stylish and realistic electric fireplace. Ric C

Well my experience started out a little rocky. Little lack of comunication But tat got resolved. The tech support is friendly and knowledgeable . There are many flames to choose from ost of them look realistic with the soke and embers floating up from the flames. and then there is the crackling sounds of the fire .I also turn on the nature sounds and if you close your eyes makes you feel like your sitting in front of a campfire. The grandkids love it and ido to linda hummer

This is a great fireplace!

Magik flame is the best and we love ours.

I am normally skeptical about online buying and did a lot of research on fireplace inserts prior to purchasing the 28" Magik Flame insert. My experience has been outstanding. The product was delivered promptly and in excellent condition. The videos provided added to the ease of setup. The look of the fireplace is very modern and far exceeded my expectations.