We had an issue come up with one of the components on our fireplace, and they honored their 1-year warranty. I love when companies stand by their product, and they were helpful in getting our problem resolved. Thank you
Response from magikflame.comDec 15, 2025
Thank you, Kevin! We're glad we could get the issue resolved for you. We appreciate you sharing your experience, and we hope you enjoy your fireplace for many years to come.
— The MagikFlame Team
CP
Connor P.
quality fireplace
accurate shipping times, easy setup with the video on the website. Adds new life to my once real fireplace. No hassle of a cleanup when needed, and has the same feel as real thing.
Response from magikflame.comDec 15, 2025
Thanks, Connor! We're so glad the setup videos made installation a breeze—and love hearing that your fireplace has new life again.
All the ambiance of a real fire, none of the ash and cleanup. That's the goal. Enjoy!
— The MagikFlame Team
TV
Travis V.
Remodeled last year
Finished getting our house remodeled last year and just added the final missing piece. Our magikflame has became the centerpiece of our living room. It was an adjustment replacing our gas fireplace with an electric one because we had to cap the gas line and get the insert installed, but the final outcome was well worth it.
Response from magikflame.comDec 15, 2025
Congratulations on completing your remodel, Travis!
There's nothing quite like putting that final piece in place—and we're honored that MagikFlame became the centerpiece of your living room.
Making the switch from gas to electric is a big decision, and it's wonderful to hear the transition was worth the effort. No more gas line maintenance, no venting concerns, and all the ambiance you want at the touch of a button.
Thank you for sharing your experience—enjoy your beautifully remodeled space!
— The MagikFlame Team
JN
Jason N.
Happy owner
So far, I am a happy owner. I really don't know how it will hold up honestly. It is my first electric fireplace, and the longevity of the screen worries me, especially since we keep ours on almost all day... I suppose I will report back in a few months.
Response from magikflame.comDec 15, 2025
Thanks for sharing your experience! We're glad you're a happy owner so far, and we really appreciate your honesty about the screen longevity question—it's a fair concern.
Here's some reassurance: our screens are built for extended daily use, and we have many customers who run theirs all day without issues. That said, your fireplace is backed by our warranty, and our customer support team is always here if you ever have questions or need assistance down the road.
We'd love to hear your update in a few months—enjoy those flames in the meantime!
— The MagikFlame Team
JK
James K.
Amazing Product!
I am so happy with my electric fireplace! We moved out to California so we didn't want a real fireplace, but just the look. We ended up getting Magikflame Artimis and am super happy with it.
Installation was a bit tricky, but everything turned out great and I would highly recommend Magikflame!
Response from magikflame.comNov 28, 2025
Thank you so much for the recommendation, James!
The Artemis is a fantastic choice — its sleek, modern design fits beautifully in so many spaces, and we're thrilled you're happy with how it turned out.
We completely understand not wanting a real fireplace in California — our electric fireplaces give you all the ambiance and cozy atmosphere without the fire risk, emissions, or maintenance. Plus, you can enjoy the flames year-round in ambiance-only mode, even on warm evenings.
We appreciate your feedback on assembly and installation — if any future questions come up or you'd like tips on getting the most out of your Artemis, our support team is always happy to help.
Thanks again for sharing your experience and for the recommendation!
Warm regards,
The MagikFlame Team
BA
Blaine A.
Traditional fireplaces create smoke and…
Traditional fireplaces create smoke and require upkeep, MagikFlame gives you the beauty without the burden. Absolutely loving it.
Response from magikflame.comNov 28, 2025
Thank you so much for this review! You've captured it perfectly — all the beauty and ambiance of a traditional fireplace, without the smoke, soot, chimney maintenance, or hassle.
With MagikFlame, there's no wood to chop, no ashes to clean, and no worries about air quality or emissions. Just plug it in and enjoy the cozy atmosphere whenever you want, year-round.
We're so glad you're loving it!
Warm regards,
The MagikFlame Team
