MAGIC JOHNReviews of magicjohn.com

This screen protector is not good. Bought a 2-pack from the MJ Amazon store, less than a week later my screen had a scratch and crack on it. No drops. I emailed customer service about my issue and disappointment and was actually pleasantly surprised how quick they were to send a new kit out. I've had my new one on for 3 days and gave the second one to my husband whose different brand protector was cracked. He's had his MJ screen protector on for less than 48 hours. NO DROPS! It's literally already cracked! (For the record, my husband is the one who loved the ads and wanted to get them.) I'm gonna go back to the random brand I found on Amazon that worked with my old iPhone for over a year. I'll give 2 stars because Customer Service was quick to respond and resolve, but the product is disappointing to say the least and not reliable.

Screenprotector and phone case work great. However the ring/stand on the phone case broke after less than 3 months and Magic John just states that warranty has expired while it's clearly a product/quality issue. Very sad. Update 3rd Jan 2026: Received an email from support a few days ago that mentioned that they 'thoroughly reviewed my case' and that they'd be happy to offer me a replacement phone case if I'd adjust this review from 2-stars to 5-stars. I don't support doing business in this way, and thus I wrote this update and changed my 2-star review to a 1-star. If they really want to do the right thing, they would send a replacement product (since the defect is clearly a quality issue) without asking for a change in a Trustpilot review. Makes me sick. Update 23rd Jan 2026: They ended up sending me a replacement phone case and as promised I hereby update my review. Still 1 little star because of their policies though :)

Product comes from China so no exchange, credit, refund, etc. Ordered Magic John 3 Piece Set for iPhone Pro. Somehow ordered for Pro Max. Paid for expedited shipping. Item arrived late. Pro Max doesn't help. I offered to pay to exchange for correct size. Response is to buy a complete new package.

ALL BS !!! I ordered this product thru an IG advertisement and although the install is pretty cool and easy, the screen cracked on the 1st phone drop … contacted support team ( China ) and good luck !!! After few back and force e-mails they said “I can reorder with a discount” 😅😅😅. The whole point is to have a screen protector virtually indestructible like the add demonstration… FALSE ADVERTISING !!! DO NOT BUY !!!

BUYER BEWARE, CHINESE BASED COMPANY EXPLOITING CISTOMERS. They do not warranty their products at all. When you have a screen protector fail in 4 months with zero drops or abuse, and ask for them to warranty it, they refuse and tell you "we send you 2 protectors with the idea that the second one acts as a back up in case the first one fails". Meanwhile they advertise a warranty, state that "you get 2 screen protectors for this price " not "buy one get free", not "buy this and we include a back up just in case". They charge 5 times what a comparable screen protector costs, claim their products are "designed to last 6 to 7 years on your phone". All false claims when you do not stand behind your product. Absolute greed and manipulating advertising, because they manufacture and ship straight from China, not "manufactured and sold from the USA" as their advertising used to state. That should have been the big red flag when I made my purchase (thankfully through PayPal) and the payment went directly to a Chinese company. Save your money, buy one of the comparable ones on Temu, they are literally selling from the same manufacturer if you look carefully, for ⅕ the price these rip off artists are charging. I have already dealt with customer service extensively, and they are making every excuse not to provide warranty or even a refund for this situation. But they are willing to offer me a 15% discount so I can purchase another set. First if all, why on earth would I give your company any more of my money when you have no honout and cannot be trusted. Second of all, 15% is an absolute joke, especially since they have an ongoing sake for 15% off right now, amd you can guarantee they will not stack the discounts.

John is full of SHIT!!! Been watching this product for a few months and decided to get a screen protector. It's been over a month and still nothing. Update: product received. Good quality and easy to use. Delivery times are shocking however the product is great.

Ich bin absolut enttäuscht! Ich habe ein Schutzglas für mein iPhone bestellt, und es ist direkt kurz nach dem Auftragen kaputt gegangen. Die Qualität ist wirklich sehr schlecht und für den Preis völlig unakzeptabel. Ich kann Magic John definitiv nicht empfehlen – das war eine total enttäuschende Erfahrung.

In my experience I've bought screen protectors had them fitted and tried to fit them myself none are easier than magic John's screen protector. This is the best well presented made truly easy to use even backed up with a guarantee what more do you need.