MagicDoorReviews of magicdoor.com

Update 2/5/26. They are working on things. Stuff is getting better. They published a feature request board. They continue to push updates without notice, which is frustrating, but I am starting to see light at the end of the tunnel. So much improvement is needed. Hate to write this review, but honestly, this software is not ready, and you should avoid it unless you're a simple 1 to 2-unit self-managing landlord. They regularly push out updates without testing, and it breaks other aspects of the software. For example, this month they launched a new "Accounting Back-End', it broke the owner portal income reports so they show other investors' numbers, broke the management fee collections, and they have no fix. I love the software and where it's heading, but honestly, they are at least one to two years out before I could recommend them to anybody.

I have been working with magic door for months and so far it has been very complicated and not user friendly. It has so many functions that are not necessary for my use. I am hoping once they finish the program it will be better, but I am looking for something else

This tool helped us keep better track of maintenance and communication. It’s reliable and easy to use day to day.

I started to manage properties with Excel sheet, then soon i realized that i need software for it, as i did not feeling comfortable to give my personal number and bank information to tenants. i tried some softwares, like Avil, Stessa, Doorloop, they were good, but not enough, i wanted something more easy to work with. I started using MagicDoor since last April, as Beta client, so far, i am pretty happy with MagicDoor's feactures and customer support, very easy to learn and work with. One thing i really like is that the multi language communicate on MagicDoor, which allows me easily communicate with tenants who don't speak English, which helps a lot to improve Tenants' happiness and properties' occupacy.

As a remote property manager for a private landlord, MagicDoor makes handling rent collection and tenant communication effortless. I really appreciate how receptive they are to feedback! The system don’t just listen, the system act. I highly recommend this for anyone managing properties from a distance!

MagicDoor is the most underrated PMS on the market! First, the performance is amazing, its fast, just works and never lets me down. Yes, there are some minor bugs, but nothing that makes want to break my monitor :) Second, their AI is just on another level! It literally does everything I used to waste dozens of hours on a week. Finally, they listen to their customers. I was complaining to their team during onboarding about Section 8 process with another PMS and while they didn't have it during my onboarding process, they asked me what would be the best flow for me and released an update with that feature a few weeks later! I can't thank them enough!

Remote Property Manager I manage rentals remotely for a private landlord, and MagicDoor makes rent collection and tenant communication so easy! I also love how open they are to suggestions, they don’t just listen, they actually make things happen. Highly recommend for anyone managing properties from afar!

I had a great experience with MagicDoor platform. I was managing using excel before this and was looking for a affordable solution. this software helped me basically care free about managing property, it automatically collect rent, manage my maintenance requests, auto renew the lease and has a good accoutning system. They have a lot other feature i havent try yet. Highly recommend.