Danny A.
This is a 3 1/2 star listing and…
This is a 3 1/2 star listing and getting better. My only complaint would be the time it took to make the changes either just onto my platform or across the board for all of your customers. I worked on boarding directly with Will Talku. In March 2025. At that time, your company did not have much experience with commercial properties and the nuances from residential. With my 25 years in both areas, coupled with my straightforward nothing held back demeanor. I provided several major suggestions and explanations why. Will the on boarding agent agreed yet this took several months to take affect. Just yesterday I sent out an announcement and I for sure noticed the difference on how just two months ago you were able to mistakenly send out an invoice without finishing the context just by hitting enter. I providing much feedback and how there should be two or multiple steps to send out a message as well as spellcheck suggestion, but I don’t know if that was in place. I see that you took my or other people suggestions of being able to create an invoice. This has served me well with one time bills which is another issue since one time or recurring is not an option one way or the other. I worked with Haley multiple times in the past few months. I’m trying to get invoices for rent recurring charges and I have three charges per tenant so there wasn’t a way to send an invoice. I’ve been having to do my invoice in Google sheets for each unit, which kind of defeats what I was trying to do with an online platform. I will follow up with my rep directly to see if we can do this.