MagicDoorReviews of magicdoor.com

Terrible experience. I continue to reach out and cancel my subscription and the wait until my card is charged and then send one email a month that says they hope im satisfied.

I have been so impressed with the software & customer service. The staff have been extremely friendly and helpful, even for the free plan! I would highly recommend & am looking forward to having a centralized place to manage my properties!

Marc was/is phenomenal! Patience Professional Peaceful Prince of Marketing Thank you Marc from turning me from being Ms. Flintstone to Miss Jetson! Your very much appreciated

Totally bomb software and i love the brand name. Its beautiful colors and a seamless processing application commands.

Amazing program. Extremely easy to use. When ever I have a problem they are quick to help me. This has been a game changer for me. Turn any amateur into a pro..

Magicdoor truly stands out as a company that values both innovation and customer care. From the very beginning, their platform and services were easy to understand, well-organized, and thoughtfully designed to simplify the entire process. It’s clear that Magicdoor is built with users in mind, making what could be overwhelming feel approachable and seamless. What really set the experience apart, though, was the hands-on support. Marc and Yaro were absolutely phenomenal. They walked me through every step, took the time to explain details clearly, and made sure I felt confident before moving forward. At no point did I feel rushed or left guessing. They genuinely held my hand through the process, offering patience, reassurance, and expertise every step of the way. MagicDoor combines a strong, user-friendly system with an incredible support team, which is a rare and powerful combination. I’m extremely grateful for the guidance I received and would highly recommend MagicDoor to anyone looking for a reliable, professional, and supportive solution. Marc and Yaro are a huge asset to the company and made all the difference.

I’m fairly new to property management and currently manage four rental units, and this software has made the whole process way easier than I expected. The platform is very user-friendly and intuitive, even if you don’t have a lot of experience going in. One of my favorite features is the auto-generated AI responses for tenant maintenance requests. They save me a ton of time and still sound professional and helpful, which is huge when you’re juggling multiple tenants. I also really liked how easy it was to create and post rental listings — I was able to set them up quickly and have them posted across multiple online sites without any hassle. Setting up rent payments was also straightforward and stress-free. Everything is organized in one place, which helps me stay_phoneline organized and on top of things. And honestly, the fact that this service is free makes it even better. Overall, this has been a great tool for someone just getting started in property management. It’s simple, efficient, and packed with useful features without feeling overwhelming. I’d definitely recommend it to other small landlords or new property managers.

This is a 3 1/2 star listing and getting better. My only complaint would be the time it took to make the changes either just onto my platform or across the board for all of your customers. I worked on boarding directly with Will Talku. In March 2025. At that time, your company did not have much experience with commercial properties and the nuances from residential. With my 25 years in both areas, coupled with my straightforward nothing held back demeanor. I provided several major suggestions and explanations why. Will the on boarding agent agreed yet this took several months to take affect. Just yesterday I sent out an announcement and I for sure noticed the difference on how just two months ago you were able to mistakenly send out an invoice without finishing the context just by hitting enter. I providing much feedback and how there should be two or multiple steps to send out a message as well as spellcheck suggestion, but I don’t know if that was in place. I see that you took my or other people suggestions of being able to create an invoice. This has served me well with one time bills which is another issue since one time or recurring is not an option one way or the other. I worked with Haley multiple times in the past few months. I’m trying to get invoices for rent recurring charges and I have three charges per tenant so there wasn’t a way to send an invoice. I’ve been having to do my invoice in Google sheets for each unit, which kind of defeats what I was trying to do with an online platform. I will follow up with my rep directly to see if we can do this.