Kay
Disorganized, Unethical
Disorganized, organization and software. I was interested in the software because of the AI maintenance request, which apparently now they’ve taken away. I asked the Sales person if I needed to pay the $25 because that’s what stopped me from signing up and he said no, you can still use it without doing that. So then he goes and gives me a demo and says nope you have to pay the $25 to continue. I decide not to use the software want the refund. They say no refund. I’m frustrated so I say well what’s the phone number I paid for please give it to me. They gave it to me. The phone number doesn’t work out of service! Still won’t give me a refund, totally ignoring me, and now I have to file a dispute with my credit card company.