Magical Vegas Reviews | Read Customer Reviews of magicalvegas.com

Magical Vegas Reviews | Read Customer Reviews of magicalvegas.com

Magical Vegas reviews

202 approved reviews, newest moderated first

Lynette H.
Sep 9, 2020
Fabulous site
I have been with Magical Vegas for while now. I can honestly say its one of my favorite websites. I don't always win but usually get enough give and take to make it fun and last a while. They have verified my documentation quickly and withdrawals now are received within 10 minutes to paypal or within 48 hours to my bank account. Only spoke to customer service once when I couldn't undo my withdrawal (before I knew that's how it works now!) and they very politely explained it to me so I didnt feel like an idiot :). Huge selection of games, lists new one separately, so you can give them a go. Every so often I get a cash bonus too. Give them a go.
Response from Magical VegasSep 14, 2020
Hi Lynette, Thank you for your positive review and for taking the time to review Magical Vegas! We are very happy to hear that you have enjoyed your experience with us and hope that you continue to enjoy playing with Magical Vegas. Kind regards, Magical Vegas Team
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Mr Colin Y.
Jul 7, 2020
Very helpful staff
Very helpful staff
Response from Magical VegasJul 14, 2020
Hi Colin, Thank you for your positive review and for taking the time to review Magical Vegas! We are very happy to hear that you have enjoyed your experience with us and hope that you continue to enjoy playing with Magical Vegas. Kind regards, Magical Vegas Team
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Nancy
Jun 29, 2020
Excellent and professional knowledge…
Excellent and professional knowledge customer not taking long to get resolved and very friendly.
Response from Magical VegasJul 2, 2020
Hi Nancy, Thank you for your positive review and for taking the time to review Magical Vegas! We are very happy to hear that you have enjoyed your experience with us and hope that you continue to enjoy playing with Magical Vegas. Kind regards, Magical Vegas Team
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Albeno_rabbits_on_YT A.
Jun 1, 2020
5 star reviews are obviously fake as…
5 star reviews are obviously fake as they are only going on about customer service chat blah blah. But i don't blaim them for reviewing themselves as it is rubbish. Not one bonus waste of time and money And yes you don't always win i know that but this site is shockingly bad.
Response from Magical VegasJun 1, 2020
Hi, We are sorry to hear of your dissatisfaction with our games. Although we understand your concerns and frustrations regarding your game play, we can assure you that all our games are fair and unbiased. We use advanced “Random Number Generators” (RNGs) to determine results and to make sure that all games have a truly random outcome. In addition to this, our games are constantly tested and regulated by an independent authority to ensure fairness at all times. We are able to explain this in more detail or answer any questions that you may have if you contact our Customer Service Team. If you would like us to investigate this matter further, can you please contact our support team on the following link: https://www.magicalvegas.com/support/ We look forward to hearing from you. Kind regards, Magical Vegas Team
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nick
May 29, 2020
Really helpful chat with Laura
Really helpful chat with Laura. I didnt have a big win so cant take her out for a chinese hahah
Response from Magical VegasJun 1, 2020
Hi Nick, Thank you for your positive review and for taking the time to review Magical Vegas! We are very happy to hear that you have enjoyed your experience with us and hope that you continue to enjoy playing with Magical Vegas. Kind regards, Magical Vegas Team
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Meralyn T.
Apr 2, 2020
Really helpful agent
Really helpful agent. Quick and efficient in sorting my problem
Response from Magical VegasApr 21, 2020
Hi Meralyn, Thank you for the amazing feedback! We love hearing great comments on our Support Team and hope that we will continue to meet your expectations! We will always strive to make sure that your experience with us is World Class. Thank you for taking the time to show your appreciation. Stay safe! Kind Regards Magical Vegas Team
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Andrea S.
Mar 26, 2020
I've just had a chat with Laura and she…
I've just had a chat with Laura and she was lovely and very helpful.. keep up the great work Laura 😊
Response from Magical VegasApr 21, 2020
Hi Andrea, We’ll definitely make sure Laura gets a big tap on the back and we are sure she will be over the moon with your amazing comment! Thank you very much for showing your appreciation. We look forward to seeing you online enjoying your favourite games. Stay safe! Kind Regards Magical Vegas Team
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Tommy
Mar 20, 2020
Hit a fat win on bonanza
Hit a fat win on bonanza. Brilliant customer service. Very helpful and straight forward. No beating around the Bush, Thomas sorted my issue quickly.
Response from Magical VegasApr 21, 2020
Hi Tommy, We’re so happy luck was on your side! Any plans on how you are spending your winnings? Maybe a treat for yourself? We are glad that we managed to make you even happier by providing you with excellent gaming and customer service experience. We will be sure to give Thomas a big thumbs up on your behalf. Stay safe! Warm Regards Magical Vegas Team
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