Andy G.
I signed up and deposited and won a…
I signed up and deposited and won a decent amount playing video poker and withdrew it with no problems. I had an imposed limit in place and was happy with that. Once they noticed I wasn't looking to play it all back they started with free bets and spins etc which I ignored. I then had an e-mail saying they've changed their deposit limit policy and that I needed to set my own. Through choice I decided to play more and use what I had won. I then won more and not surprisingly they used the responsible gambling excuse to suspend my account even though I've replied to their e-mail stating I am happy and don't have a problem. I now can't log in and they have £4,500 of winnings and not answering at all. Absolutely rip off and scammers. Just wish I had read these reviews first. Please stay away.
Response from Magical VegasOct 9, 2021
Hi Andy, Thank you for taking the time to review Magical Vegas, and we're sorry to hear of your frustration with our site and service. We are unable to discuss your specific account details due to the General Data Protection Regulations. If you would like to discuss this further, we would kindly ask that you please contact us via email on [email protected] and include details of your concerns. We look forward to hearing from you soon. Kind regards, Gemma Magical Vegas Team




