Ciaran D.
Communication error loses bonus
Playing a slot and midway through a bonus the game crashed. when I refreshed to start again as I have on all other sites, the bonus was no longer there, neither was the money I had already won. Cannot get through to anyone on the phone, no response on live chat and no response to email. Straight away thinking scam after wagering a lot of money
Response from Magical VegasApr 11, 2022
“Hi Ciaran, Thank you for taking the time to review Magical Vegas online. We're sorry to hear of your frustration with the Site and communication. We will make sure your feedback is passed on to the Magical Vegas team to review. If you would like us to investigate anything for you, or if you would like to discuss this further, please let us know by emailing us at [email protected] and include full details of your concerns. We really hope that your future experiences with Magical Vegas are fun and enjoyable. We will be doing all we can to ensure this is the case. Regards Deana.




