Providing affordable floor mat solutions since 1992. Our Mats Will Floor You!
The Mad Matter, Inc (madmatter.com) has 376 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.
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Administration & Services · Alpharetta, Georgia
Excellent
Administration & Services · Lawrenceville, Georgia
Excellent
Administration & Services · KINGSLAND, Georgia
Excellent
Administration & Services · Kennesaw, Georgia
Excellent
Showing 313 reviews with 5 stars · Clear filters
James
Was completely satisfied with the customer service we received! Installing a recessed aluminum entry mat can be a little tedious, from providing the support needed to create an accurate template, to fabricating and delivering material to meet our project schedule I would have to grade Mad Matter 100 out of 100. Have done a few projects with these mats, and have had the same positive experience consistently. We have had zero issues and Gary is always responsive.
Colleen S.
I am so pleased with my entire experience with Mad Matter! I ordered the gel pro NewLife Designer Comfort Mat 3/4" (20"x32") in cranberry leather grain. It is so comfortable on tired kitchen legs and a nice elegant color and texture. When I contacted customer service to inquire about my shipment date, Gary was so pleasant and helpful. He emailed me quickly with answers to my questions and now I have this great mat for my mother for Christmas at half the price of other stores! Thank you so much! I'll definitely be getting one for myself soon
Response from The Mad Matter, IncDec 24, 2015
Thanks Colleen. I hope you and yours have a festive holiday season with a lobster or two. We appreciate it!
K. K.
Great service, communication and fast shipping!!!
M B.
The company kept in touch every step of the way
Cherie
Gary went over and above in helping me. I ordered two mats, searching for the right color for my kitchen. He monitored the return to the manufacturer, then helped absorb the restocking fee on the returned mat. Can't ask for better!
Response from The Mad Matter, IncDec 1, 2015
Hi Cherie, Thanks for the kind words. I appreciate the fact that you took the time. Gary.
City of M.
The associate we worked with was extremely helpful and she appeared very experienced with the product. The mats that we ordered and received have better quality that others purchased from a national company and the pricing was much better! I think we got a great deal!
Response from The Mad Matter, IncNov 4, 2015
Wow. Thanks! Unfortunately, not everybody takes the time to say positive things these days. Thanks for being different.
Customer
I was looking for an indoor doormat for my home's entryway in a custom size; I checked out a few websites and ultimately decided to order from here. I'm so glad I did! I received my Waterhog classic entrance mat and I am in love! I ordered it in the camel color with fashion border and it looks super nice; very good quality. We'll see how it holds up, but so far I am very pleased!
Customer
Product was as described! Shipped next day, arrived next day. Buy with confidence!!