The Mad Matter, IncReviews of madmatter.com

4.7376 reviews
Administration & Services
PO Box 128, Cumming, Georgia, Georgia

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The Mad Matter, Inc

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About The Mad Matter

Providing affordable floor mat solutions since 1992. Our Mats Will Floor You!

The Mad Matter, Inc (madmatter.com) has 376 customer reviews on Five Star Index, with an average rating of 4.7 out of 5.

Also known as: The Mad Matter, madmatter.com
Website: madmatter.com
Category: Administration & Services
Location: Cumming, Georgia, Georgia
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 30% of reviews.
Latest: Most recent review: September 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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The Mad Matter reviews

Showing 14 reviews with 3 stars · Clear filters

Julie
Mar 22, 2017
Nice rugs
Likes the rugs, but they were not available in all sizes that I needed
D Fleming. (MV Double T.
Feb 8, 2017
Color variation on mat
Order was filled in a timely manner with correct size etc. mat was large 6x8 entrance mat for a yacht. Visible color variation in the center of the mat which is quite obvious. Quality control is nonexistent or vender just ships and hopes for the best. It was custom ordered for a reason! Not impressed.
Response from The Mad Matter, IncFeb 8, 2017
Sorry to hear that. Not sure what the issue was but would like to make it right. We want you happy. We will send another mat at to you no charge. Hopefully, this will make things right. Sorry for the inconvenience. Please call me with any questions. Thanks, Gary.
Joseph
Jan 26, 2017
color match
I ordered a new runner and when I unrolled the mat rug the color is dark and looks plum! I asked for maroon and the shipping label said maroon! Very disappointed in color, and not happy at all
Response from The Mad Matter, IncJan 26, 2017
Good Morning Joseph. Sorry that you are unhappy with the color. Sometimes people have different ideas of what colors are. That appears to be the case here. That said, we want you happy. We can take the mat back at no charge to you and refund your money if that will suffice. Other factories offer products that they also refer to as maroon that we can provide to you. I would suggest that we send samples, however, prior to ordering. Please call me to see how we can make this right. Thanks, Gary - 800-685-1144
pargolfbob
Jun 18, 2016
Impatient
Still waiting for my order of 6/10 to ship
Response from The Mad Matter, IncJun 18, 2016
Good Morning, As mentioned on our site, it normally takes 5-7 business days to receive your order. These mats are made to order and your order is a custom size. Since we received the order late Friday evening, the order was put into production on the following Monday. I will try to push this through for you. Thanks.
Carolyn C.
Nov 13, 2015
Confusion About Delivery
I ordered 2 Wellness Mats on November 6, 2015. Within a week, I received 1 mat from a company that I suppose was a third-party vendor. I did not recognize the name of the business and the packing slip said that my order was complete. I have checked on the Mad Matter website and today, November 13, my order is listed as awaiting shipment. Therefore, I am a bit confused about who I received the first mat from and when I will receive my second mat. I am anxiously awaiting the second mat because the first one looks great and the quality is superior!
Response from The Mad Matter, IncNov 13, 2015
Good Morning Carolyn, It appears that my factory only entered one mat to ship to you. I'm sorry about that. I'll have another one sent out to you - possibly today. And, for your inconvenience, I'll throw another mat in with it at no charge. Perhaps you can use it or know someone else who can. Again, sorry about the mishap. Call me with any questions. Thanks, Gary - The Mad Matter, Inc.
Lori
Oct 22, 2015
Hobnail Runners Don't Match
From Mad Matter - I ordered two Entrance Mats - Hobnail - both in the Sand color. I was pleased with the quality of the runners, but dissapointed they don't match. The 4' x 7' is darker than the 3' x 6'. The rugs are close together in a small office, so it is very noticable.
Response from The Mad Matter, IncOct 23, 2015
Good Morning Lori, I'm sorry about the matching issue. Sounds like it might be a dye lot issue. We want you to be satisfied. If you would like, I can either send another 3' x 6' out to you at no charge. Please call me so we can arrive at a solution. Sorry for the problem. We'll take care of it.

The Mad Matter, IncReviews of madmatter.com

About The Mad Matter

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The Mad Matter, IncReviews of madmatter.com

The Mad Matter reviews

Nice rugs

Color variation on mat

color match

Impatient

Confusion About Delivery

Hobnail Runners Don't Match

About The Mad Matter

About these reviews

More in Administration & Services, Georgia

Franchise Marketing Systems (FMS)

Caliah Jinaye Enterprises, Inc.

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CuriousCheck

The Mad Matter reviews

Nice rugs

Color variation on mat

color match

Impatient

Confusion About Delivery

Hobnail Runners Don't Match