Made In is delivering premium 5-ply, stainless steel cookware direct to your door for a fraction of the competition. No longer is good cookware unaffordab
Made In Cookware (madeincookware.com) has 222 customer reviews on Five Star Index, with an average rating of 3.1 out of 5.
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Paul O.
I had a warranty issue. Their instructions for initiating a request are easy to follow. I submitted my request, gave them a little more information, and it was done. Their representative was friendly and easy to deal with. Left me with a great feeling and I'll be back in the saddle again soon!
Tracey S.
You can't rely on this company they do not pickup the phone and do not reply to emails TERRIBLE.
Judy Kay J.
I emailed MadeIn to ask about an item I saw on a video on their website. They responded immediately and told me that they would check with the chef and get back to me. They did follow through with this, and I was pleasantly surprised of their Customer service. I ended up getting my answer and bought the product. It’s not a product they sell on their website yet. They were still willing to help me out. Great Customer service!
Joana
Very high quality items. Easy to communicate with company. Responsive staff and a company that takes pride in their products. Warranty is great. We have several items from Made In and will purchase again.
Dane C.
I bought a frying pan that had a defect, so I contacted Made In and received a response almost immediately. I submitted the visual evidence and within a day received tracking info for the shipment of my replacement pan. Pretty tough to beat this kind of quality customer service!
Scott V.
Great products and great customer service
Mark
I recently decided to get rid of our non stick pans and replace them with stainless steel. After doing considerable research for professional pans I decided to go with Made In based on quality, price and the positive comments they received for customer service. I purchased two pans and was pleased with their performance so I ordered two more pans. Yesterday evening I received the pans and had a question about them so I emailed them with my question last night. Mid morning today I received a response from Sarah. Her response was very timely and thorough. I was extremely impressed with how quickly she replied to my question and the depth she went in to answer me. I get the impression this is the norm for them not the exception.
Kiel R.
Excellent customer service.
