madcitywindows.comReviews of madcitywindows.com

Looks great done fast

Someone came to my door, talked us into new windows, and it was all said and done now nearly 2 years later and the finance company they set us up with has threatened to sue us for missing 2 payments our loan was for $11,000 and after 2 years we have paid off $500 the rest was to interest. So if you can’t pay for the project yourself be cautious of the company they use to finance it

This is really a mixed review. The installers were excellent. Efficient and did a great job. Lots of work for lots of very large windows. The service after the sale is awful. We have two windows that have condensation. We have contacted Mad City multiple times and had people stop out. We have sent pictures of the condensation, yet no response from Mad City. These windows are guaranteed against this failure yet the guarantee is worthless when you can't get action from the company. If you are looking for windows, I suggest you look elsewhere.

We would just like to extend our praise and gratitude to Andy & Angel on their recent work installing our walk-in shower. We cannot say enough good things about their work and attitude during our install. They were the ultimate professionals and very personable, they went out of their way to show me what and why they were doing what they were doing during the install. You are very fortunate to have such a pair working for you. Gary & Mary Ann Buckshaw

This Company overcharges for their products. If the sales representative charges over the base price they split the amount with the company. They are paid a low commission on the base price so the only way they can make a leaving is to overcharge. They claim not to use subcontractors but most of their installers are subcontractors.

Zach did a great job, he is prompt, professional, and friendly.

Chris was the installer of our huge bay type window.the estimated weight of each window(three window panels)was 70 lbs..The installation was done in a little over three hours.He was polite,answered all questions,and after work completed,made sure we were satisfied,and everything fitted properly. Our satisfaction was his concern. Clean up was swift and positive. No damage from installation. My wife and I would recommend mad city to anyone. Bob & Marsha Becker

Decided to have Mad City remodel my kitchen. It took eight weeks to get everything, but it was worth it. Cody D. and David were great installers. The detail that these guys provided was unbelievable. I feel like I am living in a different house. Everything I had a question about, they had the answers. On time, cleaned up after themselves and hauled away their waste, great craftsmanship.