madcitywindows.com is listed under Bathroom & Kitchen.
madcitywindows.com (madcitywindows.com) has 53 customer reviews on Five Star Index, with an average rating of 2.4 out of 5.
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Catherine C.
I was unhappy about the noise level after the windows were installed. I called and a representative appointment was set up. No one showed up. I called again later and the rep showed up. There was something that should have been done that wasn’t. Later when the wind was blowing my curtains were moving so there is a leak. I made another appointment and again no one has shown up. I am not happy.
Donald W.
Was told get $200 for materials for stainless steel screen replacement as windows came with fiberglass.Were rold save old windows ans only saved two I agreed to correct their mistakes at no charge, as experienced in window building. After few weeks called and asked when check was coming, answer NOT GETTING'IT, unless I withdraw my first review SO DO NOT TRUST MAD CITY they are SCAMMARS
Nancy G.
I was given a quote for 2 windows4100.00 and said i was getting a state discount, over charged. He set me up with Aqua Finance at $58.93 a month. Afer further checking I knew i couldnt afford this. I called to cancel and was told it was to late. I told of my hard ship but it fell on a dont care attitude. I have the 2 windows that i cannot completely shut in winter. After 1 year I still owe Aqua $4,000. 12 dollars is all that is going to payment. The only salution was to send more money which I dont have. Very dissapointed in Aqua and in Mad City for windows I cant completely close..Iam a senior on a fixed income and cannot recomend this heartless compant.
Bradley
This is really a mixed review. The installers were excellent. Efficient and did a great job. Lots of work for lots of very large windows. The service after the sale is awful. We have two windows that have condensation. We have contacted Mad City multiple times and had people stop out. We have sent pictures of the condensation, yet no response from Mad City. These windows are guaranteed against this failure yet the guarantee is worthless when you can't get action from the company. If you are looking for windows, I suggest you look elsewhere.
