Madcityservers LLCReviews of madcityservers.com

This review is regarding ChicagoServers.org, the rebrand of MadCityServers. I purchased my service through ChicagoServers.org. I was with ChicagoServers.org for about 2 weeks before they completely pulled the rug out from under me. They first sent an email saying their Los Angeles and Miami locations were going to be discontinued. Fair enough, so I started preparing to migrate my data. Then the next day they sent another email saying they had negotiated with ReliableSite and were now able to keep both locations online. Based on that update, I stopped the migration because, according to their own email, there was no longer a reason to move. Then August 17 rolls around and I suddenly can't access my server. I check the billing panel and find out the server has been cancelled/terminated. The panel had shown the service expiring on August 18, yet it was gone on August 17. There was no email saying the negotiations had fallen through again. There was no warning that my server was about to be terminated. There was no last-minute notice telling me to get my data off. The last communication I received from them literally said the Los Angeles servers were staying online. All of my data on the server ended up being unrecoverable. What made the situation even worse was their support response. When I opened a ticket and explained what happened, they responded: "Server was terminated by reliable site. We can not restore data. You had a lot of time to move your data and not waiting to the day before or the daily of." They completely ignored the fact that I stopped migrating because of their own email saying the service was no longer being discontinued and I would share screenshots on this review if I could, and instead decided to blame me for not moving my data sooner. I responded to that support reply explaining this again, and shortly afterward my entire account was closed without any explanation. I understand that problems with upstream providers can happen and sometimes things are outside of a host's control. What isn't acceptable is telling customers that a shutdown has been avoided, giving no further warning when that changes, terminating a server before the date shown in the billing panel, losing the customer's data, blaming the customer for believing your own email, and then closing their account after they respond to support. After this experience, I would not trust ChicagoServers.org, or any other brand name they operate under, with shit. I cannot recommend them.

Their after-sales service is very fast. I needed to migrate my service from Los Angeles to New York, and it only took 20 minutes from submitting the work order to completing the migration.

I have been using servers from MC for about six months now without a single issue. Customer service is excellent and fast, my tickets are responded to with no delay. For me I like also have the snapshot feature when I want to test something and if it breaks something, easy to restore. My Chicago server has always remained online and network speeds are what is advertised. I am looking forward to hosting with this team.

I’ve been their user for a month, and honestly, I was skeptical at first because of the mixed reviews. But I decided to give them a try, and I’m so glad I did. I have their New Jersey VPS, and the uptime has been 100% over the past month. I haven’t experienced any issues at all. I even asked them to upgrade my service to another plan and offered to pay the difference, but they did it free of charge. On top of that, I haven’t needed to contact support for anything. I’m definitely going to continue using their service. I highly recommend them.

I’ve been using this hosting for quite some time. About 3 years ago, I had a Minecraft server and a hosting plan with them, but due to personal reasons, I had to close it. Now, I’ve decided to come back, and I’m absolutely thrilled! The prices are great, the quality and performance are excellent, everything is just amazing. Highly recommended!

Honestly, every single server I’ve purchased has been nothing but great. I’ve seen others reviews saying bad things about the company, but I’ve had servers sporadically here since 2022 and it’s always been great. Have a few with them now that I plan on using indefinitely as their performance is top notch for the price. They also have great networks, and using a WireGuard VPN with them cause very little reduction in speeds which is something I look for too. I would gladly recommend MadCityServers to others, and everyone that sees this should take advantage of the new 50% off sale happening this weekend! (Till 9/28)

Hi, I came to MadCityServers because Nexohost, my old host, went down because I didn't have the money to pay for their infrastructure. So I came looking for a better value host, and I found this one. Obviously, it's going to take a while for the owner to respond because he works alone. Brian is a good leader on these servers. So I'm giving it 5 stars because I work with quality and host servers since my gaming community is huge, and I don't want to make them cry. So, I immediately looked for a host, and I got this one. Its performance and solutions, above all, are 10/10, Brian. Say hello to CJ for me.

Worst service I've been client for 7 months but suddenly he was disappear and no reply and all hardware shutdown I asked direct dc he said vendor not clear due and submitted cancellation. Last week . So now he was back after 3 months and excuse health is not good that why he was disappear.but same thing he was last time 2 years back hotlineserversnamed start business. Worst service Now he was back after 3 months and start selling vps again so stay away this type of useless bullshit provider